Executive Assistant

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Description

Job Title: Executive Assistant

Location : Mumbai

Overall, Role Purpose

An Executive Assistant is to provide high-level administrative support to senior executives, enabling them to focus on strategic initiatives and key business priorities. By efficiently managing schedules, communications, and administrative tasks, the Executive Assistant ensures that executives can maximize their productivity and effectiveness. Additionally, they serve as a trusted liaison between executives and internal/external stakeholders, maintaining confidentiality, and handling sensitive information with discretion.

Overall, the Executive Assistant plays a crucial role in facilitating the smooth operation of the executive office and contributing to the overall success of the organization.

Key Responsibilities

• Coordinate daily calendars of senior managers.
• Plan appointments and events
• Act as the point of contact between executives and employees/clients
• Create regular reports and update internal databases.
• Make travel arrangements.
• Respond promptly to managers’ queries.
• Facilitate internal communication (e.g. distribute information and schedule presentations)
• Develop and maintain a filing system.
• Suggest more efficient ways to run the office and troubleshoot malfunctions.
• Communicate effectively with global teams, providing updates, insights, and support as needed.

Job Requirements - Knowledge and Skills

• Proven work experience as a Executive Assistant, Executive Administrative Assistant or similar role
• Excellent organizational skills with an ability to think proactively and prioritize work.
• Experience exercising discretion and confidentiality with sensitive company information.
• Knowledge of office procedures
• Solid experience with office management systems, ERPs, and MS Office
• Familiarity with online calendars and cloud systems
• Experience using office equipment, including printers and fax machines.
• Strong communication skills (via phone, email and in-person)
• Strong organizational and time-management skills
• Minimum graduation and additional qualifications as Personal Assistant or Secretary are a plus

Job Requirements - Attributes

• Efficiently handle calendars, schedules, and travel arrangements while prioritizing tasks and meeting deadlines.
• Communicate effectively with stakeholders, maintaining confidentiality with sensitive information.
• Proactively solve issues, pay close attention to detail in tasks like report preparation, and adapt to changing priorities.
• Utilize office software, be adaptable to new technology, and foster positive relationships with colleagues and clients.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.