ETRM - Infra Security, Config /Change/Release Mgmt - Senior Manager

Who we are

It is an exciting time to join State Street Corporation (SSC) in the Enterprise Technology Risk Management (ETRM) organization. ETRM in its capacity as Second Line of Defense (SLOD) is responsible for leadership, oversight, monitoring, and advisement around the technologies, architecture, operational processes, security, and resiliency.

Who we are looking for

As a representative of the ETRM group, you will be amid State Street’s multi-year technology transformation journey, regulatory requirements and technology risk assurance programs of various Business Units within State Street. The candidate will closely work with the global ETRM team leads and other cross functional teams such as First Line of Defense (FLoD), Technology divisions (Global Technology Services - GTS, Global Cybersecurity Services - GCS etc.) and Third Line of Defense (TLoD)  

What you will be responsible for

As a Risk Consultant for Infrastructure Security, Configuration, Change and Release Management, you will be responsible for providing support on below areas:

• Through risk assessments
  • Identify and assess security risks across IT infrastructure, including networks, systems, data centers, and cloud environments
  • Assess configuration baseline for IT systems, ensuring that any changes to the system are controlled and do not introduce potential vulnerabilities or disruptions to operations
  • Ensure the accuracy and validity of the configuration database for content on assets, infrastructure and platform components, system documentation and service components
• Document and report control failures and gaps to stakeholders. Provide remediation guidance and prepare management reports to track remediation activities
• Lead and oversee communication and engagement with stakeholders, drive program progress, and escalate risks, issues and solutions 
• Prepare comprehensive reports summarizing technology risk assessment findings
• Develop presentations for risk committees to highlight ETRM findings and recommendations

Team Management

• Work with and leverage other team members to maximize impact and throughput
• Live and define a culture, value and practice leadership principles

What we value

These skills will help you succeed in this role.

• Effective communication, analytical, and project management skills
• Ability to multitask and navigate competing priorities.
• Initiative-taker, Navigating on your own.
• Ability to effectively develop and manage relationships across core stakeholder groups.
• Must be able to work during US and India time zones with the overlap of at least 4 hours.

Primary Skills (Must Have)

• Minimum 4 years of recent related work experience in infrastructure security management, IT operations, technology-related consulting, or risk management
• Basic knowledge of Linux or Windows server operating system
• Understanding of server hardware technology; Ability to logically troubleshoot system issues
• Familiarity with computer operations in a data center production environment
• Knowledge of domains under ITIL (Information Technology Infrastructure Library) Practices, Technology Management (Software Development and Management, Infrastructure and Platform Management), Service Management (Availability Management, Capacity and Performance Management, Change Management, Incident Management, IT Asset Management etc.)
• A strong understanding of Technology Risk Management to influence leaders on the need to embrace risk reduction initiatives and controls
• Excellent communication, interpersonal, presentation and intergroup skills
• Proficient in Excel, Word, Flowcharting, PowerPoint etc.

Education & Preferred Qualifications

• Graduate in Computer Engineering (preferably BE / B TECH / BCA / MCA)
• Minimum 10-12 years of experience in information technology with 5-8 years of relevant experience in controls testing and assurance function.
• Experience with Risk Management and Technology Audits
• Strong project management abilities, critical thinking, problem solving, and decision-making skills.
• Experience with Microsoft Tools/Data Analytics/Dashboards is a plus.
• Information Security certifications like ISO27001, CRISC, CISA, CISM, CISSP etc.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we are making our mark on the financial services industry. For more than two centuries, we have been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance, and savings plans, among other perks. You will have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers

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