Enterprise Account Executive (Device42)

About Freshworks & Device42

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). 

Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.

Device42 is the most comprehensive agentless discovery system for Hybrid IT available today. Device42 can continuously discover, map and optimize infrastructure and applications across data centers and cloud, providing accurate views of your IT ecosystem. Customers in more than 60 countries use these capabilities as they manage and modernize IT infrastructures and application landscapes and adopt DevOps practices.

We’re looking for a Commercial/Enterprise Account Executive to join our team. This is a high-performance sales team, so the ideal candidate should be good at working against goals and be competitive. You’ll be responsible for developing and executing a comprehensive territory plan in addition to effectively driving sales and reaching bold revenue targets. This is a remunerative opportunity to penetrate new accounts within a rich territory, as well as nurture others underway. The right candidate possesses a strong sales background and is able to engage at all levels with technical buyers.

What You’ll Do:

• Communicate the value of Device42 to executives and technical decision makers to drive the sales process of enterprise deals, both in direct engagements and alongside the channel
• Lead efforts to expand accounts by leveraging existing relationships and continuously driving business value Work closely with our partner and distributor network to drive sales globally
• Manage the contract and approval process of new deals, including the negotiation of prices and approvals of contract terms
• Communicate the value of Device42 to the technical buyer
• Lead efforts to expand accounts by leveraging existing relationships
• Conduct opportunity review sessions while maintaining timely and accurate updating of Salesforce.com customer information, forecasts, and pipeline data

• 7+ years experience in a sales or sales development role preferably within ITSM, cloud, or IaaS
• The ability to understand use cases and how to sell across different industries and multiple lines of business
• Experience working with partners/channel sales
• Extreme curiosity to learn about the product, the industry, and your customer’s businesses
• Experienced with process driven sales, reporting, and tracking in order to successfully drive new business and expansion opportunities
• A creative thinker who is excited to put new ideas to the test

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.