Engineering Program Manager

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role
We are currently seeking Program Manager with relevant experience in Agile project management, software product launch management, change management and organizational dynamics.
Meet our team
Common Platforms Team within PayPal have platforms, capabilities & services that are used by Products & Brands of PayPal Inc. This job opening is part of the Program Management Office that manages programs & projects in Common Platforms organization of PayPal.

Job Description:

Your way to impact

Engineering Program Managers ensure alignment of resources towards program objectives, identifying risks and establishing consistent communications across various stakeholders. Our Engineering Program Managers act as the Chief Operating Officer of their Programs to ensure their success.

Your day to day

In your day to day role you will

• Drive the coordinated management of large, complex programs over a finite period of time in order to achieve specific business goals. Ensure the timely delivery of business value and the efficient use of organizational resources. 
• Manage the planning activities resulting in the creation of a program road map.
• Work with user groups across the company to understand their needs, map out dependencies and successfully support their migrations to the cloud.
• Ensure measurable KPIs are developed for the program
• Identify the communication needs of both internal customers and program sponsors, and proactively manage those communications
• Identify program impediments and addresses including proper escalation to individuals/groups as needed.
• Lead program retrospectives and commitment to improvement on a regular cadence
• Advocate and manage program implementation according to PayPal’s platform/product lifecycle management.
• Maintain awareness of the cross product/program synergies and actively communicate opportunities to simplify or better align work across teams.
• Lead effective project/program governance and stakeholder management, ensuring adequate understanding of timelines, resource needs, risks, contentions, and dependencies.

What do you need to bring

Professional experience requirements:

• 4+ years of experience required in Program Management
• Proven experience in delivering technology products and services in a high growth/high velocity environment at a leading consumer technology company or management consulting firm
• Successful track record overseeing programs and ability to understand the relationships between multiple initiatives in one domain
• Proven ability to develop effective cross-organization relationships, collaborating and communicating across business and technology stakeholders and multiple geographies.
• Demonstrated aptitude for risk identification and mitigation.
• Experience with different software development methodologies including Agile / Scrum.
• Experience with Jira & ServiceNow SPM (or other portfolio management tools) preferred

Key competency requirements:

• An ability to build deep domain expertise
• An inherent bias to action
• Strong collaboration and problem-solving skills
• Demonstrated ability to self-motivate, self-direct, and follow-through with a high attention to detail
• Team player, energetic personality, quality minded, focused, committed and able to work independently in a fast-paced, changing environment
• Ability to adapt, be flexible and responsive to dynamic situations
• Excellent oral and written communication skills to cover stakeholders in multiple locations (US/India)

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.