Job Description
Description:
The Re-engineering Analyst (AVP) integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Will be responsible for delivering the Operational Excellence and Innovation agenda for the department.
Responsibilities:
- Defines Global re-engineering methodology and process; Use a structured approach to re-engineering across business through training coordination, workshop facilitation, etc.
- Partners with the Operating Committee to scope re-engineering opportunities within and across product lines; ensure appropriate level of program sponsorship and engagement; identify reporting and tracking mechanisms to capture re-engineering benefits achieved.
- Lead Lean reviews and engagements and has the ability to identify avenues for improving Efficiency, Effectiveness and Experience
- Lead and promote an Innovation culture
- Ideate and Identify opportunities not limited to waste elimination, better process management, automation, standardization and simplification
- Provides day-to-day support of re-engineering team and associated programs.
- Provides management reporting/presentations as needed. Prioritizes Re-engineering opportunities and manage a cross product, cross regional portfolio of productivity programs/projects.
- Escalates project/program issues as appropriate and design plans for remediation.
- Partners as appropriate with the Project and Business Managers to deliver best practice re-engineering solutions.
- Applies in-depth understanding of how areas collectively integrate within the sub function as well as coordinate and contribute to the goals of the entire function; and, requires basic commercial awareness.
- Evaluates subordinates' performance and makes recommendations for pay increases, hiring, terminations and other personnel actions.
- Demonstrates a comprehensive understanding of how own area collectively integrates to contribute to achieving overall business goals; requires basic industry knowledge. Provides evaluative judgment based on analysis of factual information in complicated and unique situations. Directs area supported through responsibility for delivery of end results and shared responsibility for budget management; accountable for resource planning. Ensures essential procedures are followed and contributes to defining standards. Developed communication and diplomacy skills are required to persuade and influence others; may negotiate with external parties.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
- 8-10 years relevant experience
- Certified Lean Practitioner/Six Sigma Black Belt
- Established process improvement experience with Lean, Six Sigma and/or Project Management required •
- Proven track record of evaluating current processes and envisioning ways to re-engineer the process in order to create value
- Experience across multiple domains and processes is an advantage
- Open to travel
Education:
- Bachelor’s/University degree, Master’s degree preferred
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Job Family Group:
Technology
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Job Family:
Systems & Engineering
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Time Type:
Full time
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