Electronic Banking Associate , Cash & Trade -Implementation (German Proficient)

Job Title: Electronic Banking Associate , Cash & Trade -Implementation (German Proficient)

Corporate Title: Associate

Location: Mumbai, India

Role Description

• The Client Implementation Associate (Documentation) supports the efficient delivery of implementation & documentation tasks and will act as a support resource throughout the project, working under the direct supervision of the Client Implementation Manager(s). 
• Key tasks include (but not limited to) document generation, electronic banking system setups, performing & creating testing, supporting the resolution of client queries and issues.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,

• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

The Client Electronic Banking Implementation Analyst supports the efficient onboarding & enablement of electronic banking channels for our corporate banking clients.

Task Details

• Verify all documents regarding change of authorized signatories either on an account or within an electronic banking (EB) access channels (specimen signature card, banking agreements, Product documentation, EB Documents) including the signature check regarding authorization of the signatories.
• Perform above checks regarding all German standard companies according to the German Trade Register.
• Perform the technical sign off if EB channels are involved.
• Archive the docs in the digital archiving tools (SmartDoc/Doc Pro).
• You will communicate to the client and/or service by using standard templates in German language.
• Inform Level 1 team to support & finalize the process of a digital authorization.
• Processing of internal requests for global customers of the bank.
• Review of orders in accordance with internal guidelines and country specific requirements.
• Initialization of video legitimations.
• Maintenance, entry and release of personal data in banking applications (CIS).
• Internal communication with internal business partners in written form.

Your skills and experience

The person required for the above position should have the following profile:

• Proficiency in German speaking and writing; able to communicate in German with clients.
• 3-5 years of handling client facing role.
• 2-5 years of experience in handling Cash Management products is preferred.
• Experience in IT systems administration/Networking will be an advantage
• Strong communication and inter-personal skills in German.
• Analytical capabilities and logical thinking
• Strong team player: be part of a global/regional team, communicating, managing and cooperating closely on a local/regional/global level
• Education: University degree or equivalent professional experience
• Language skills: fluency in German (3-5 years of experience)

How we’ll support you

• Training and development to help you excel in your career.
• Coaching and support from experts in your team.
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.htm

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.