Job Overview: The Ecommerce Consultant will play a pivotal role in supporting our clients' ecommerce operations, managing trading activities, overseeing digital marketing campaign execution, and supporting on strategic ecommerce advisory projects. The ideal candidate will have a strong background in ecommerce, digital marketing, and project management, with excellent analytical and communication skills.
Key Responsibilities: Ecommerce Website Trading: ●Manage and optimise daily trading activities on our clients ecommerce websites to maximise sales and conversion rates. ●Monitor website performance, identify opportunities for improvement, and implement changes to enhance user experience and sales. ●Manage client product catalogue and content updates ●Work closely with our agency and distribution teams to ensure seamless execution of online promotions, product launches, and seasonal campaigns.
Ecommerce Reporting: ●Generate and analyse ecommerce reports, including sales performance, traffic analysis, and conversion rates. ●Provide insights and recommendations based on data to drive decision-making and strategy adjustments. ●Track key performance indicators (KPIs) and deliver regular reports to clients and internal stakeholders. ●Produce weekly and monthly updates for our clients, summarising results, insights and actions.
Digital Marketing Campaign Management: ●Develop clear, comprehensive briefs for digital marketing campaigns, outlining objectives, target audience, budget, timelines, and key deliverables. ●Collaborate with internal teams (creative, media, analytics) to ensure all campaign materials and assets are accurately created and aligned with the brief. ●Manage timelines and work closely with the broader team to ensure campaigns are delivered on time. ●Analyse campaign performance, optimise strategies, and manage budgets to ensure effective ROI.
Project Management: ●Create, manage, and update Asana boards to ensure all ecommerce and digital marketing tasks are well-organised and on track. ●Collaborate with cross-functional teams to assign tasks, set deadlines, and track progress. ●Ensure all projects are delivered on time and within scope by maintaining clear communication and proactive management. ●Take notes in meetings, capture key decisions, action items, and deadlines to highlight critical takeaways and next steps, ensuring clarity and accountability.
Ecommerce Advisory Support: ●Assist in conducting market research, competitor analysis, and trend identification to inform ecommerce strategy. ●Collect and organise data for use in client presentations and strategic planning. ●Support the development of ecommerce advisory projects by completing audits, preparing detailed presentations and reports.
Qualifications: ●Bachelor’s degree in Marketing, Business, Ecommerce, or a related field. ●Proven experience in ecommerce, digital marketing, or a related role. ●Strong analytical skills with the ability to interpret data and make data-driven decisions. ●Proficiency in ecommerce platforms (e.g., Shopify, Magento), digital marketing tools (e.g., Google Analytics, AdWords), and project management software (e.g., Asana). ●Excellent organisational and project management skills. ●Strong written and verbal communication skills. ●Ability to work independently and manage multiple tasks in a fast-paced environment.
Preferred Qualifications: ●Experience working in a consulting environment. ●Familiarity with international ecommerce markets. ●Certification / proficiency in Google Analytics. ●Experience with Shopify or similar platforms
What We Offer: ●Competitive salary and benefits package. ●Flexible working arrangements. ●Opportunity to work with leading brands and clients. ●Professional development and career growth opportunities.
Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
