Ecomm Sales Support Specialist

Job Overview: The Sales Support Specialist is responsible for identifying potential clients, maintain and update prospect databases, streamline sales operations, thereby maximizing conversion rates.

1. Roles & Responsibilities

• End-to-End Sales support
• Identify whitespace opportunities along with Sellers
• Maintain / assist leads and opportunities creation and Management in MSD, pipeline hygiene management.
• Sales analytics to monitor and provide timely inputs on LPIs & KPIs (to be defined by Kanaka)
• Keep sellers accountable on the execution plans
• Ensure appropriate and timely documentation for revenue recognition

2. Pre-Proposal stage:

• Create new and customize existing assets for target clients (pitch decks, sell sheets, email templates, client / cohort-specific insights)
• Maintain content library of aforementioned documents
• Assist Sellers / ADEs with data for client interaction and helping them create outside in point of view
• Provide pricing support: EMS rate-cards, support the team for Fox pricing

3. Proposal stage:

• Maintain and share templates with consistent branding and formats for various solutions; includes storing in centralized location
• Customize proposal templates based on seller input
• Establish a consistent process and SLAs for proposal requests as needed

4. Negotiation stage:

• Review SOWs created by Sellers for accuracy using an established checklist and approve initial proposal to client
• Contract Creation and collaboration with legal team
• Maintain renewal trackers for eComm subscriptions

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion