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Job Description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 


DBA tasks, responsibilities and work assignments.


  • Monitor production CRM and BLE SQL Server databases


    • Check email alerts related to SQL agent job failures


    • Check Sentry One for any performance related issues


    • Verify no issues with backups and integrity checks


    • Reseed any primary keys as needed


    • Perform manual failover on mirrored databases


    • On CRM database - review and manually reorganize or rebuild indexes


  • Maintain SQL Server Development and Staging Environments


  • Maintain SQL Server JiraToChangPoint database


    • Assist in processing Weekly ChangePoint Timesheets


  • Jira tickets assigned to DBA related to CRM and BLE SQL Server databases


    • Requests to pull data (usually exports to csv files)


    • Provide professional services with custom campaign queries


    • Special requests to generate one time reports (usually exports to csv files)


    • Special requests to update table data


    • DDL updates


    • Review and apply stored procedure updates


  • Whataburger specific work


    • Adding of new store units to database


    • Locking accounts suspected of fraudulent activity


    • Setup new merchants


    • Provide activity details related to special campaigns


    • Pull data as defined by client


    • Verify the nightly ETL processes without error


    • Whatabuger uses a points based system based on order activity


      • It is important to understand this functionality as special requirements from client are often requested to change data or functionality


      • Custom code to update customer points based on client specs


  • Jira tickets assigned to DBA related to Snowflake administrative tasks


    • Run scripts as assigned by developers


    • Maintain updates to roles and users


  • Assist with Cloud MySQL administrative or SQL statement tasks


DBA skills.


  • SQL Server 2019 or later


    • DDL, DML and development of sql code


    • Performance tuning


      • sql code


      • indexes


      • purging of data


      • memory


      • disk management


    • Knowledge of partitioned views


    • Backups, restores, integrity checks and index maintenance


    • Mirroring


    • SSIS packages (ETL process)


    • SQL Server upgrades


    • Database encryption at rest


  • Willingness to understand functional processes of CRM, BLE and JiraToChangePoint databases


    • Work change requests to update stored procedure code


    • Unit test sql changes


  • Knowledge of Google Cloud MySQL, Snowflake and Mongo databases


Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.



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