You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
About the Internal Audit Group at American Express:
Our Internal Audit Group (IAG) is a worldwide function with 300+ team members and offices across nine countries within American Express. We are committed to growing our audit staff significantly.Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.
Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.
American Express’ IAG has reinvented our audit process and is leading the financial services industry with our Data-Driven Continuous Auditing, and Auditor of the Future initiatives. Each uniquely support our Winning Aspiration to be a world class internal audit function that:
- Provides data-driven and technology-enabled assurance
- Delivers timely risk insights that are business-aware and forward-looking
- Supports our colleagues with experiences that prepare them to be enterprise leaders
About the Role:
Our Internal Audit Group is seeking an eager Director – Technology Audit to help advance and grow our audit coverage across our IT general controls (ITGC) portfolio. In this role, the ideal candidate will lead a team of auditors with a focus on technology processes and technology risk management. This opportunity may include supporting Enterprise Projects, Third-Party Risk audit entities as needed.Additionally, this role will work immediately alongside colleagues that provide coverage over IT Applications, Cybersecurity and Resiliency.
Key Responsibilities include:
- Lead a team of approximately four technology audit colleagues including audit managers, senior/ staff auditors managing recruiting pipeline, candidate screening and selection process.
- Manage team metrics including effective and efficient execution of audits in conformance with professional and department standards, assigned schedule within budgeted hours and training program for development.
- Coach/teach/mentor/develop junior colleagues and co-sourced resources in geographically diverse locations on audit methodology, technology processes & controls, stakeholder communication and effective workpaper documentation.
- Monitor a portfolio of audit analytics, & use data to tell the business story, evaluate results and work with audit and business colleagues to synthesize findings, draft audit reports.
- Present audit objectives, scope, and results to senior management, clearly articulating the potential impact of control gaps in a highly professional and proficient manner.
- Execute simultaneous global audit projects of varying sizes and complexity within the technology, projects or third-party risk domains including support of integrated audits that consider financial, operational and compliance.
Minimum Qualifications
- Bachelor’s or equivalent degree in technology, information systems or related field
- Big 4 audit/consulting experience
- 8+ years of experience in technology audit, IT risk management, cybersecurity or related fields including the audit life cycle and professional auditing practices
- 4+ years of leadership experience managing audit teams and stakeholders
- Strong verbal and written communication skills that deliver high quality, actionable feedback to management
- Effectively works independently, within a team and across teams utilizing related project management skills, employing creative thinking, a focus on quality, and the ability to work on competing priorities
- Familiarity with technology frameworks e.g. NIST and Experience testing all IT General Control technology control domains
- Ability to break down a complex scenarios into components, solve them using data analysis, process and risk/control knowledge
- Self-confident with a strong sense of integrity, and the ability and willingness to challenge and be challenged transparency and integrity
- Proven ability lead team members in a way that inspires, develops, and delivers results
- Strong knowledge and appreciation of IA standards, regulatory, and financial industry guidance and best practices relevant to business, technology and data implications
Preferred Qualifications
- Experience in a regulated financial services environment
- Technology or other audit credentials Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA)
- Experience testing interface inputs, reports, application security, business continuity and third parties
- Experience with using data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), and scorecards / dashboards
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
