Director, People Experience Partner

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   Director, People Experience PartnerWork Dynamics - Project & Development Services, IndiaWhat this job involves - JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Job Summary Our People Experience Partner (PXP) teams will strengthen employee purpose, ignite energy and elevate organization-wide performance by activating, facilitating & enhancing moments that matter. PXP teams will activate HR products and services that enrich the lives of JLL employees whilst working with Business and HR leaders to facilitate the employee experience by coaching managers on the moments that matter throughout the employee lifecycle.  PXPs will use their Business acumen, HR expertise and local knowledge to enable Business, HR and Learning priorities. PXPs will deep dive, surface insights, and influence HR Service Delivery and HR, L&D/Talent COEs to improve and when required rebuild policies, processes, and tools that will enhance moments that matter unleashing our talents to do their best work. Key Accountabilities As a critical member of the People Experience team, you will support the execution of the People Strategy and delivery and promotion of best practices, learning & development programs, and operational excellence of HR & L&D programs across the business. You will be responsible for providing HR partnership and consultation to the business in support of key strategic HR initiatives, including supporting Senior People Experience Partners in the execution of the people strategy across the talent lifecycle.This position will also be responsible for working in close partnership with business & L&D COE in driving the Learning and Development (L&D) strategy and programs across the business in India, ensuring that it is aligned with and supports the business growth plans and objectives. You will be responsible for bringing to life the L&D programs, working with L&D COE and subject matter experts to build, deploy and track L&D material utilizing the Learning Management System platform to ensure maximum reach and impact across the business in India.Functional Knowledge: Act as local delivery experts of JLL’s global HR strategy, ensuring that local policies and practices are in line with the Global HR strategy. Support Senior PXPs in the execution of the overall people strategy and key HR initiatives across the business in IndiaPartner with Business to support a wide range of projects and programs across Learning & Development, Talent Management, Employee Relations, Compensation and Business PlanningProactively anticipate opportunities or issues and develop innovative solutions to address the opportunities at the root cause with intention to arrive at sustainable solutions. Enable an exceptional employee experience during moments that matter throughout the employee lifecycle e.g., onboarding, performance review, promotion, etc. Contribute towards a culture of inclusion which celebrates our employee diversity and promotes employee belonging. Provide consultation to business stakeholders through coaching, training and advisory support. Cultivate strong meaningful relationships with both local employees and People Partners to build trust as their primary touchpoint “on the ground”. Support the growth strategy of the business by providing strategic & tactical HR support across the employee lifecycleActively leverage the HR technology in order to drive value and resultBusiness Expertise: Experience of delivering HR and Operational activity within a complex organization with the ability to balance JLL and client needs. Highly skilled in utilizing data and technology to drive business performance and organization efficiency.  Focus on Talent DevelopmentDevelop and deploy a coordinated consistent learning and development program incorporating the various regional, functional and business requirements aligned with business growth plansLead employee onboarding efforts in conjunction with business leaders. Develop and execute a structured induction plan (30/60/90 day plan) for Early Career Hires , Middle management , Senior management, foreign national hiresCreate structured career paths and align learning paths based on core competencies required for different levels in the hierarchyDesign and implement manager and leadership development programs via In-person/ virtual workshops across cities on skills such as delegation, coaching, feedback, performance management, difficult conversations, and manager check-ins.Explore and drive partnership with campus and external institutions for leadership development and elevating people manager capabilityDrive and track deployment and completion of critical learning & development/training programs across the business in IndiaSounds like you? to apply you need to have:Skills & Competencies Leadership & Interpersonal skillsSkilled facilitator, who can lead local and regional employee events, programs, etc. Strong stakeholder management skills with the ability to effectively manage priorities. Ability to cultivate robust and meaningful relationships to serve as a trusted HR expert to employees and managers. Position yourself as a credible champion who embodies the JLL culture and values in all of your interactions. Integrate a mindset around diversity and inclusion constantly; be able and willing to coach others’ to understand ways to optimize the firm’s valuesBalance business needs, company requirements, and protect the interests of the organization while advocating for employee interests, in service of creating a culture where employees and leaders reflect and live our JLL Values (Ethics, Teamwork and Excellence)Problem Solving: Ability to adjust styles of communicating to varying situations to ensure an inclusive environment. A passion to work with people across a variety of backgrounds teaching and learning from people across the organization. Excellent organizational skills with a starter finisher mentality with acute attention to detail   Qualifications / Experience / Education: Management degree in any disciplines. At least 10-12 years of equivalent work experience. Experience in working in a matrix organization. Experience in a Learning & Development/Training is a plus pointExperience leveraging various technology tools to deliver HR & L&D platforms (e.g. web, eLearning tools, LMS, tracking, assessment, etc.)Ability to multi-task and work both in a team and independentlyOpenness to travel across cities basis business needsSystems Used:  Workday Microsoft Suite Tableau PeopleSoft What you can expect from us We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success. Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.Join us to develop your strengths and enjoy a fulfilling career full of varied experiences.Apply today! About JLL We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.Location: On-site –Mumbai, MHIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.