Provide supervisory oversight of the outsourced supplier. > Ensure that the outsourced supplier is complying with the agreed upon service levels and performance standards. > Conduct Daily/Weekly/Monthly performance reviews of the Procure to Pay (P2P) process > Review the Vendor Discount Program and various other ad hoc operational activities and projects. > Maintaining and updating the risk profiles in the risk assessment systems and communicating changes of internal controls and policies to the outsourced provider. > Monitor and manage the P2P operational reports and work with the business units and suppliers to resolve invoice and payment disputes or expedite payments. > Responsible for maintaining and updating team process documentation & opportunities to enhance process efficiencies. > Help with Indirect Tax compliance processes, preparing reports and supporting information required to support the Indirect Tax classification and journals. > Monthly supervisory review to check authorized signatory requests are approved by the appropriate contacted and approval limits are updated within the system. > Liaison with internal and external clients, communicate any process and regulatory changes that may impact the Accounts Payable functions. Governance Manager will have regular meetings/calls with key BU stakeholders. > Govern the Vendor Setup and Call Back Verification process. o Assign workload to team members. o Assist the Business in raising tickets and deal with any escalating matters. o Monitor the aged items in APEX and discuss / address with ODC. > Support and drive process changes, initiate system upgrades. Process changes can be initiated by the vendor but needs to be reviewed and signoff by Governance team.