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Digital Transformation Senior Manager

3 days ago 2025/06/15
Other Business Support Services
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Job Description

Job Summary









Are you passionate about service excellence? Would you love to work for a global organization that is doing more good for people and planet?
IFF is a global leader in food, beverage, health, biosciences and sensorial experiences. We are now seeking a Digital Transformation Manager with expertise in global transformations and project automations to join our dynamic team in GBS, Hyderabad.
Your Focus:
As a Digital Transformation Manager based in Hyderabad, you are responsible for overseeing and optimizing global end-to-end processes across functions through technology enablement and automation. You focus on process design and standardization, change management, and ensuring alignment with strategic business outcomes. You collaborate closely with GBS & IFF leadership, develop the strategies and roadmap for the digital transformation program and ensuring compliance with organizational policies.
The role reports to Director – Global Transformation and Automation (Ireland).

How will you contribute:


Establish & Manage the Digital Transformation roadmap for a global shared services tower, including all associated end-to-end processes


  • Define and communicate a clear vision for how specific Digital Transformation activities deliver IFF’s key business objectives.
  • Develop and translate the Digital Transformation strategy into operational objectives and deliverables.
  • Monitor and report the business impact of the Digital Transformations activities, tracking against business KPIs.

Drive Transformation Improvements


  • Drive transformation initiatives with cross-functional teams including operations, IT, automations, business stakeholders and aligning with teams impacted by the transformation changes.
  • Manage project teams including internal team members and external providers to deliver process change and improvements.
  • Ensure that both the technical and change-management aspects of the Digital Transformations are successfully implemented.

Promote Digital Transformation Culture


  • Act as a key stakeholder to foster a culture which monitors and meets the needs of the business through digital transformations.
  • Build effective teams via integrating diverse talents, as well as motivating and inspiring members to excel and achieve breakthrough result.
  • Collaborate with business units, corporate functions, data owners/stewards, GBS service delivery teams and peers to ensure consistency and alignment across policy, process, and data.
  • Collaborate with the business units, corporate and Global Business Services to ensure resources are properly trained on process, policy and system.
  • Build and maintain relationships at all levels throughout the organization.
  • Manage through times of crisis and ambiguity. 

What will you need to be successful:


  • Bachelor’s degree in accounting, Finance, Administration or related field.
  • Minimum of 5 years’ experience in delivering transformational change projects.
  • Proven track record in delivering on projects and improvement opportunities.
  • Proven analytical and problem-solving skills.
  • Excellent interpersonal and communication skills.
  • Ability to work across cultures and across diverse management styles.
  • Proven track record on Continuous improvement and business process management.

IFF is an Equal Opportunity Employer.


At IFF, we believe that your uniqueness unleashes our potential.  We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more.


We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.


Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more



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