Job Description
Digital Factory Delivery LeadBangalore, Karnataka,IndiaAXA XL are has created a new delivery model based on agile to enable more efficient delivery of technology with the business fully embedded in what we deliver.This Digital Factory team will first deliver capabilities for E2E Transformation and Claims. Owns end-to-end delivery of business solutions for the entire Squads and Platforms related to Claims & Americas Application and E2E program for Global Technology; Understands the strategy, needs and challenges of the customer journey owner s/he supports as well as technology platforms that support those journeys.Creates and maintains relationships with stakeholders in the business and TCD / GT / DIA. Oversees IT delivery for projects, production support and maintenance activities across all platforms.DISCOVERyour opportunityWhat will your essential responsibilities include?·Driving the delivery of AXA XL Digital Factory application with appropriate stakeholders.Working with the all stakeholders and strategic vendor to drive the optimal and scalable delivery digital factory model.·Provide management oversight, strategy and direction to digital delivery squads within the customer journey.·Provide high-level organization goals and objectives.·Collaborates with business stakeholders on opportunity identification issue resolution and governance.·Control and manage budget for the GT spend within your span of control.·Ensure the scope of services, organization model, and key processes required to deliver services are properly executed in line with the overall Factory Model.·Manage relationships from Procurement - Portfolio Managers to suppliers within the Factory model.·Supports delivery through escalation of risks and issues that cannot be resolved by Digital Delivery squads.·Own end to end product/application delivery, support and maintenance.·Define and execute actions plan for concerns raised as a result of audits.·Close working relationship with Chapters to ensure the performance of the resources.·In collaboration with Procurement, manages RFI/RFPs, contract negotiations and delivery of contract terms. Also manages clean termSolution Delivery Center of contracts with vendors who consistently underperform.·Ensure that business cases for application investments, such as technology upgrades, productivity tools, and continuous service improvement initiatives are developed.·Review and approve contracts for a predetermined level of authority.·Supports delivery through escalation of risks and issues.·Provides audit support for both internal and external assessments.·Articulates policies and standards as appropriate and provides all required evidence on a timely basis.Owns the completion of any action plans. ·Ensures the Solution Delivery Center adheres to Information Security policies and standards for secure coding and manages risk acceptances.You will report to the Head of Digital Factory.SHARE your talentWe’re looking for someone who has these abilities and skills:Required Skills and Abilities:·Significant IT and business/industry work experience in a Digital Factory Model, including experience in managing multiple, large, cross-functional teams or projects, and influencing senior level management and key stakeholders.·Experience in Claims & P&C would be preferred.·
