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We are looking for a DES ProActive Analyst who will be responsible to monitor engine performance and operability health trends for selected engines as a daily data analysis service. The candidate will be responsible for the review of engine anomalies, trend shifts and identify deterioration symptoms & signatures. The candidate will also be responsible to provide proactive recommendations through direct contact with customers and work in close cooperation with internal support teams to identify fleet availability and reliability drivers and opportunities for continuous improvement. The candidate will also be required to assist field service personnel in technical troubleshooting and AOG support as required and define new proactive engine health indicators.
The candidate needs to be a driven individual that can employ their industry experience with individual dynamism that can bring the front-line customer service team together to deliver comprehensive solutions. Excellent understanding of field and line maintenance activities, superior communication and people as well as information technology skills are fundamental. The candidate shall have extensive technical knowledge and experience with P&WC engine models and demonstrated understanding of engine performance health trending. The candidate shall also have knowledge of the ICA management.
The individual is recognized as highly self-motivated and a fast learner with strong communication, cross-functional teamwork, and problem-solving skills. The individual must have strong abilities to interface with customers, operators, aircraft maintenance personnel, engineers and OEMs to successfully complete projects and deliver world-class front-line services. Moreover, excellent analytical skills, proficiency in big data analysis methods and tools will also be contributors to the success of the individual selected. Finally, the candidate will be focused on lifelong learning and being recognized as an expert in their service support field.
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RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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