Job Description
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist
In this role, you will:
- Support the product owner in the management of their work stream Backlog and the prioritization of stories and subtasks.
- Groom the stories in the backlog to ensure that they are prepared to meet the ‘definition of ready’
- Contribute to the project RAAID by raising items when necessary.
- Update the Engagement Lead and Project Management with progress vs delivery milestones
- Should be able to manage multiple environments.
- Communicate with the relevant project teams regarding resolving technical / application issues related to delivery of projects.
- Work with Engineering and operations to ensure our environment is monitored appropriately.
- Ensure SLA commitments are met and escalate accordingly.
- Provide Deployment activities to create & maintain development, test, UAT and production environments in project deployment phase.
- Establish, document, and implement the best practices in the end-to-end application initiation and deployment processes.
- Working for continuous improvement to achieve customer satisfaction.
- Should have flexibility as per project needs.
- Attend the following project meetings