DevOps Engineer - Business Continuity Management

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

MEET YOUR TEAM

Every customer must be thoughtful about their journey and which path is best for their business and we support their choice. Whether a customer opts to go all-in on the cloud at once, move in a phased approach, or find themselves in a hybrid environment where some core processes are in the cloud, while others remain on-premise, we stand proudly behind the fact that SAP is the market leader in ERP and Supply Chain and has a cloud solution for every business need.

As our customers are moving mission-critical business processes and workloads into the S/4HANA Cloud to evolve their business, it is our obligation to always deliver our services with the highest levels of reliability. We are therefore hiring a new Business Continuity Manager (BCM) for S/4HANA. The team’s mission is to define and drive IT resilience, Protect Critical Data and Services and ensure minimal Downtime and loss. We identify service problems, reliability risks and areas for improvement by continuously assessing and measuring the reliability levels while considering issues as learning opportunities. Embedded into product engineering, the group will work hand in hand with development, product support, cloud operations and our customer success teams.

WHAT YOU'LL DO

We are looking for a DevOps engineer to join our infrastructure team. Challenge yourself in the fast-paced world of cloud infrastructure and become an integral part of the group that directs SAP’s strategy to move to the cloud.

You will join us and perform the role of Business Continuity Manager. The Business Continuity Manager in IT is responsible for developing, implementing, and maintaining the organization’s IT business continuity and disaster recovery plans. This role involves assessing risks, ensuring IT systems are resilient, and coordinating responses to minimize downtime and data loss during incidents.

Business Continuity Planning:

• Develop and implement IT business continuity and disaster recovery plans.
• Conduct risk assessments to identify potential threats and vulnerabilities to IT systems.
• Create and maintain documentation for IT continuity and recovery strategies.

Disaster Recovery:

• Design and execute disaster recovery testing and simulations to ensure plans are effective.
• Ensure backup and recovery processes are functioning and data is regularly backed up and retrievable.
• Coordinate recovery efforts and provide leadership during IT-related incidents and disasters.

Risk Management:

• Identify and assess risks to IT infrastructure and applications.
• Develop strategies to mitigate identified risks and implement preventive measures.
• Regularly review and update risk management plans to address new threats.

Collaboration and Communication:

• Work closely with IT teams, stakeholders, and other departments to ensure continuity plans are integrated into overall business operations.
• Communicate effectively with senior management regarding continuity strategies, testing results, and incident response activities.
• Provide training and awareness programs for staff on business continuity and disaster recovery procedures.

Compliance and Auditing:

• Ensure that business continuity and disaster recovery plans comply with industry regulations and standards.
• Conduct regular audits of continuity plans and recovery processes to ensure they meet organizational and regulatory requirements.

Continuous Improvement:

• Monitor industry trends and best practices related to IT business continuity and disaster recovery.
• Recommend and implement improvements to enhance the effectiveness of continuity plans.
• Evaluate and update continuity strategies based on lessons learned from tests and actual incidents.

WHAT YOU BRING

• Bachelor / Master's degree or equivalent in Computer Science, Engineering or Business Information Technology
• 5+ years of experience in IT, with at least 3 years in a business continuity or disaster recovery role.
• Professional certifications such as Certified Business Continuity Professional (CBCP) will be preferred
• Open, friendly, creative personality with service-oriented professional can-do attitude, strong intercultural skills with proven agility and flexibility and a high sense of responsibility
• Highly responsive, takes pride in always-on accessibility and thrives in a fast-paced environment
• Ability to handle multiple tasks and deliver highest quality work under time constraints and in complex environments with little or no guidance
• Out-of-the-box thinking and willingness to make the impossible possible
• Superior team player with high-quality standards, cloud mindset, challenging the status quo, getting things done, continuously striving to improve our cloud services & processes and defining metrics and KPIs to measure our levels of reliability and performance
• Excellent verbal and written communication skills in English 
• Highly flexible and able to change course quickly. 
• Able to juggle multiple activities and priorities simultaneously.
• Experience working in datacenter, cloud, and network environments.
• Professional certifications such as Certified Business Continuity Professional (CBCP) will be preferred.
• Fluency both written and spoken in English

TECH YOU'LL LEARN

Excellent understanding of SAP’s overall strategy as well as product strategy. Identify service problems, reliability risks and areas for improvement by continuously assessing and measuring the reliability levels while considering issues as learning opportunities. Excel in proactive business continuity principles, network with ecosystem and build reliable solutions that sustain future demands and stand the test of time.

#DevOpsT2

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 405428  | Work Area: Software-Development Operations  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.