Bayt.com
https://bayt.page.link/RchqTMLfU7Kmdwt4A
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Job Description

Introduction
• We are seeking a software engineer to provide cloud DevOps support for Digital Business Automation suite of SaaS offerings
• The role consists of reactive support in response to issues or customer cases on our SaaS offerings as well as pro-active support aligned with improving our overall SaaS posture.
• We provide 24/7 support covered across three 8 hour shifts in a day. You will work as part of the third shift which operates between 1am Pacific time and 9am Pacific time.

Your Role and Responsibilities
  • As a member of the DevOps team, you will be responsible for the monitoring and maintenance of customer cloud environments hosted on IBM Cloud.
  • We are looking for candidates with strong diagnostic skills using industry standard tools and techniques, strong linux skills, and a proven background in cloud operations.
  • Your daily tasks would include resolving alerts on our hosted customer deployments across various offerings, responding to customer tickets, executing planned changes.
  • You would also be tasked with project work aimed at operational efficiency gains
  • The ideal candidate would have a strong technical aptitude and a flair for picking up new skills
  • The role provides ample opportunity for learning and career growth and is only constrained by the individual’s appetite for learning


Required Technical and Professional Expertise


  • 7+ years of IT experience
  • At least 2 – 3 years in Cloud DevOps
  • Experience administering Cloud deployments for Business Automation Workflow (BAW)/ Operational Decision Management (ODM)/ BlueWorks Live (BWL)
  • Strong foundational knowledge of containerized deployments on Docker, Kubernetes, RedHat OpenShift and RedHat Enterprise Linux
  • Websphere administration skills. Liberty administration skills will be an added plus
  • The candidate should have a passion for continuous improvement in building knowledge base both technically and professionally


Preferred Technical and Professional Expertise


  • RHEL certifications would be an advantage as would knowledge of other DevOps tools
  • Prior experience with Ansible Automation and Observability frameworks
  • Strong administrative skills and a good team player

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