Desktop Svcs Tech

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development, and delivery of life-changing therapies. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Location/Division Specific Information

Work Setting: Office-based (5 days a week on-site)

Shift Schedule: Rotational Shifting Schedule (Day and/or Mid)

Work Location: Bengaluru

Discover Impactful Work:

Join our world-class team and provide direct technical support to computer system users. You'll resolve complex computer issues, assist with hardware and software usage, and help ensure flawless operations. Your proven skills will make a direct impact on our ambitious goals.

A day in the Life:

• Set up equipment for employee use, ensuring accurate installation of cables, operating systems, or software.
• Install and perform minor repairs to hardware, software, or peripheral equipment.
• Conduct computer diagnostics to investigate and resolve problems.
• Determine necessary computer software or hardware to set up or alter systems.
• Respond to and diagnose problems through discussion with clients.
• Design and conduct hardware or software tests.
• Assist in inventory control and asset management.

Keys to Success:

Education

• Bachelor's Degree in Information Technology or equivalent experience in a relevant field.

Experience

• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 4 years).

Knowledge, Skills, Abilities

• Advanced knowledge of Microsoft Windows operating systems, PC hardware, and desktop application products.
• The ability to communicate information and ideas so others will understand.
• Ability to troubleshoot and resolve issues on a desktop platform.
• Strong customer service communication skills.
• Must be able to multitask and pay close attention to detail.

Physical Requirements / Work Environment

• Ability to access and use various computer software developed both in-house and off-the-shelf.
• Ability to communicate information and ideas effectively, with strong listening skills.
• Interaction with diverse groups, gathering and relating sensitive information.
• Perform a wide range of variable tasks with little predictability. Must perform under stress and multitask.
• Regular and consistent attendance is required.

Benefits

We offer competitive remuneration, an annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific provides employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!