Desktop Admin

Company Description
Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: FIS Global

Job Description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Associate's Degree

Travel Percentage :

0%

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 
About the team:

We are a support team functions on TechOps and Device management on 27*7 basis

What you will be doing:

• Help Desk Services, Call Management ,Ticket Closure within SLA
• Install and troubleshooting Windows and MAC Operating System & Desktop
• Engineer should have experience in front level Data Centre/infrastructure support
• Troubleshooting experience in Server Hardware’s and Storage,experience in 24*7 Support operations
• Expertise in Backup and restoration, mentor the Helpdesk and Techops team and support Tech operations
• L2/L3 Technical support for OS & application. Installation & troubleshooting software on the desktop & server

What you bring:

• The candidate should have hands on experience in Windows/ Linux Operating System, Server installation and troubleshooting.
• Ready to handle escalation and support Leaders on technical issues.
• Consults with management to analyze information technology needs and determine scope, objectives, and priorities of technical projects, technical systems capacity.

What we offer you:

• An exciting opportunity be a part of World’s Leading FinTech Product MNC
• A range of benefits designed to help support your lifestyle and wellbeing
• A multi-faceted job with a broad spectrum of responsibilities
• A modern international work environment and a dedicated and innovative team

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass