Desk Research Analyst

General Information

Req #
100015490

Career area:
Information Technology

Country/Region:
India

State:
Karnataka

City:
BANGALORE

Date:
Friday, October 11, 2024

Additional Locations:  * India





Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 
To find out more visit www.lenovo.com and read about the latest news via our StoryHub.





Description and Requirements

As a Desk Research Analyst in our Solutions & Services Group, you will be responsible for providing a key commercial and deal support function by compiling research and insights and crafting these into compelling client value propositions. This includes a focus on market and industry trends, client strategic and technology priorities, footprint and personas, as well as competitive intelligence. This role requires a strong understanding of IT Services (experience in End User Compute, Digital Workplace Solutions, Hybrid Cloud Solutions), excellent research, financial modelling and writing skills, and the ability to manage multiple proposals simultaneously while adhering to deadlines.
Responsibilities
Desk Research & Analysis
• Research Digital Workplace Solutions (DWS) focus customers using public information, propensity to buy tools and other applications to build a customized view of each account.
• Document customers’ strategic and technology priorities, customer personas, company size, footprint and user base, as well as relevant market and industry trends, competitive information and other insights.
• Provide proactive recommendations for account selection and customer targeting.
• Build preliminary Total Contract Value (TCV) estimates and a recommendation on aligned offerings to support an ideation program targeted towards increasing penetration in DWS.
• Collaborate with solutioning team to quantify and articulate business outcomes with a focus on Total Cost of Ownership (TCO), Innovation, Customer Experience and Sustainability goals for qualified opportunities.
• Publish content in a manner that is clear, concise and persuasive and effectively communicates our company's capabilities, solutions, and value proposition.
Content Management
• Deliver documented insights in a consistent format to a shared location for access by program teams.
• Maintain a repository of content, templates, and best practices for future reference and reuse.
• Support refresh of industry & offering-based collateral in collaboration with SSG Marketing, Offering/Portfolio & other teams.
• Continuously update and refine proposal content based on feedback, lessons learned, and changes in market dynamics.
Time Management & Coordination
• Manage the desk research process from initiation to submission, coordinating inputs from various sources and ensuring adherence to deadlines.
• Adhere to agreed schedules for multiple programs in parallel (Account Ideation and Deal Support).
• Prioritize and allocate resources effectively to meet multiple deadlines simultaneously.
Quality Assurance
• Review and edit content for clarity, consistency, and compliance with RFP requirements.
• Conduct quality assurance to ensure that content is error-free, well-written, and visually appealing.
• Solicit feedback from stakeholders and incorporate revisions as needed to improve quality.
Continuous Improvement
• Stay informed about industry trends, emerging technologies, and competitive landscapes to enhance proposal content and messaging.
Qualifications
• Bachelors Degree in business, finance or a related field. MBA or equivalent is a plus.
• Proven experience in desk research and analysis in the IT services or technology industry.
• Excellent writing, editing, and proofreading skills, with the ability to craft persuasive and technically accurate content.
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel).
• Experience with propensity-to-buy tools or similar software.
• Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams.
• Ability to work as part of a global team which may require engaging across distances, cultures,
• and time zones in a matrix organizational structure.
• Familiarity with RFP processes and procurement procedures in the public and private sectors is a plus.
• 4+ years of progressive sales focused business experience in the information technology sector.





Additional Locations:  * India


* India

NOTICE FOR PUBLIC
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