What you’ll do
The HR Services Specialist is responsible for providing remote (e-mail, telephone etc.) support services offering advice and consultancy support on the interpretation of standardised HR processes and plans to employees, managers and/or the business, spanning basic pay queries, benefits and other HR transactions (for example, recruitment, graduate programmes, HR Systems and ad-hoc HR Projects). Performs tasks using HR systems and follows processes to provide clear HR support to Vodafone employees and/or the business. Typically reports to the HR Service Manager.
Who you are
- Good understanding of procedures and concepts through acquired experience, to deliver assigned HR administration processes;
- Global HR Data & Reporting CoE Team to manage Data Transformation.
- Candidate should have relevant experience in HR operations with SuccessFactors Global Data structure.
- Strong understanding of data flows and functional integration across various SF modules (Employee Central, Employee Central Time, Employee Profile, Goals & Performance, Compensation, L & D, Succession Planning, RCM and RMK, Onboarding 2.0)
- Strong expertise & understanding of Employee Central, Employee Central - Time, Employee Profile, Foundation Objects
- Strong expertise & understanding of standard and customized business rules, impact of implementing / changing business rules on existing data & data integrity
- Communicates and exchanges logical information to provide advice and transactional service personally and via telephone or email to all managers and employees, based on written HR policies and processes. Provides consistent advice to resolve queries accurately and timely, adheres to defined administration processes and ensures HR databases are updated correctly to make sure HR reports are accurate;
- Understands the importance of providing accurate and timely administration services and reporting and its impact on wider HR services;
- Direct responsibility over the quality of own tasks performed for a certain end-to-end HR process in line with agreed KPIs and service levels;
- May provide informal guidance to junior staff and co-ordinate the work of others.
Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What's in it for you We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
Who we are You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.
