_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.
In 2009, _VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.
We are seeking a highly skilled and experienced Technical Program Manager to lead our critical Platform & Application Modernization program. This role is pivotal in driving the successful migration & modernization of Vodafone Business's external customers from on-premises to AWS, ensuring seamless operations and enhanced customer experience. You will be responsible for the end-to-end management of this complex program, encompassing multiple technology areas and collaborating with diverse stakeholders across the organization.
Key Responsibilities:
Program Strategy and Execution:
Develop and execute a comprehensive program roadmap, including detailed project plans, timelines, and resource allocation.
Oversee the migration of the entire business environment from customer’s on-premises Data centre to AWS.
Identify, assess, and mitigate risks throughout the program lifecycle.
Develop and implement effective change management strategies to minimize disruption to business operations.
Technical Leadership:
Possess a strong understanding of technology landscapes, including on-premises infrastructure and cloud technologies (AWS).
Collaborate with technical teams to define migration strategies, architecture, and standards.
Ensure alignment between technical requirements and business objectives.
Provide technical guidance and support to project teams.
Stakeholder Management:
Build and maintain strong relationships with key stakeholders, including business leaders, IT teams, and external partners.
Effectively communicate program status, risks, and opportunities to stakeholders at all levels.
Resolve conflicts and build consensus among stakeholders.
Project Management:
Utilize project management methodologies (PMP) and Agile frameworks to drive program execution.
Employ project management tools such as Jira and MS Project to track progress, manage resources, and report on key metrics.
Ensure adherence to project governance processes and standards.
Team Leadership:
Lead and mentor project managers and team members.
Foster a collaborative and high-performing team culture.
Develop and implement performance management processes.
Required Skills and Experience:
10+ years of experience in program management with a minimum of 5 years in cloud migration program management.
Proven track record in managing large-scale, complex IT programs, in multi domain industry.
Good understanding of application modernization concepts, including migration strategies and cloud technologies (AWS).
Strong project management skills, including experience with PMP and Agile methodologies.
Excellent communication and interpersonal skills, with the ability to effectively communicate technical information to both technical and non-technical audiences.
Strong analytical and problem-solving skills.
Ability to work under pressure and manage multiple priorities simultaneously.
Bachelor's degree in Computer Science, Information Technology, or a related field.
PMP certification preferred.
Desired Skills:
Experience with ITIL frameworks.
Knowledge of DevOps practices and tools.
Good Understanding of IAC and CI/CD tools.
_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.
As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.
By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!
Apply now, and we’ll be in touch!