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Job Description

Key responsibilities

Strategic Planning and Alignment


  • Collaborate with leadership to define and execute transformation objectives and ensure alignment with the organization's strategic goals.
  • Develop, implement, and manage frameworks to track the progress of transformation initiatives.
  • Support the preparation of business cases, roadmaps, and project charters for key transformation projects.
  • Support TO meetings, including action tracking, driving discussion and coordinating logistics, ensuring the right participants attend.

Program Management


  • Oversee the end-to-end delivery of transformation initiatives, ensuring timely completion within scope and budget.
  • Establish and manage governance structures, including steering committees, working groups, and stakeholder engagements.
  • Develop and monitor key performance indicators (KPIs) to assess the impact of transformation efforts.
  • Breakdown roadblocks, align on decisions, and coordinate the solution between the TO head and team leads.

Stakeholder Engagement and Communication


  • Act as the central point of contact for transformation initiatives across departments.
  • Foster a culture of change by promoting awareness, understanding, and adoption of transformation objectives.
  • Create and deliver regular updates, dashboards, and presentations for senior leadership and stakeholders.
  • Performance manage team leaders and initiative owners to meet deadlines.

Resource Management


  • Ensure efficient allocation and utilization of resources across transformation projects.
  • Identify potential risks, develop mitigation strategies, and ensure proactive issue resolution.
  • Partner with HR and training teams to upskill staff and support change management initiatives.

Continuous Improvement


  • Identify areas for process optimization and improvement within the Transformation Office.
  • Integrate best practices, tools, and methodologies to enhance operational efficiency.
  • Benchmark the organization’s transformation efforts against industry standards.

QUALIFICATIONS & COMPETENCIES

Education and Experience


  • Master’s degree in Business Administration, Chartered Accountant, or a related field.
  • 7+ years of experience in project management, business transformation, or change management roles.
  • Experience working in professional service environments, especially management consulting or investment banking, is preferrable
  • 3+ years of experience in logistics field is an added bonus

Skills and Competencies


  • Strong knowledge of transformation and change management frameworks (e.g., Agile, Lean, Six Sigma).
  • Proven track record of managing large-scale transformation projects.
  • Excellent leadership, organizational, and analytical skills.
  • Exceptional communication and stakeholder management abilities.
  • Certification in PMP, PRINCE2, or a related field is a plus.

Personal Attributes


  • Strategic thinker with a detail-oriented mindset.
  • Adaptable and resilient in fast-paced environments.
  • Collaborative and skilled at influencing cross-functional teams.
  • Excellent negotiation, communication, and analytical skills.
  • Ability to deal with ambiguity associated with a high growth environment.
  • Ability to manage multiple stakeholders without issues and without compromising on the goals.
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management, and interpersonal skills



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