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Delivery Lead Associate Director

5 days ago 2025/07/28
Other Business Support Services
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Job Description

Skill required: Payroll - Payroll Process Design
Designation: Delivery Lead Associate Director
Qualifications:Any Graduation
Years of Experience:18 to 28 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Human Resource postgraduates/graduates with Global payroll delivery experience with a sound knowledge of end-to-end Payroll including, - Active Payroll Processing - Pension Payroll Processing - Mobility Payroll Processing - Allocation of Time (Positive & Negative Payroll) - Short Term Business Traveler - Overpayment Recovery - Remittance/Statutory Payments - Statutory Reporting - General Reporting - Garnishments - Tax Data Setup and Deductions - YE Govt Tax Reporting (90,000 W-2’s, 85000 – 1095s, 3800, T4, CRA, MRQ etc) - Tax Notices - Tax Registration - Audit Management - Workers Comp Reporting - Time & Attendance - Leave Accrual Management - Time Tracking Vouchering - Leave Policy Management - Record of Employment Reporting Expected to work on strict deadlines, in a high-pressure business environment while being a good team player. Prior global payroll set up & delivery experience in the BPO Industry with driving transformation / projects experience / Robotic implementation experience will be preferred. Should be open to work in different time zones as per the business requirement. Key Responsibilities: Join global and local sessions, offering best practices for local processes. Gather and apply best practices, focusing on efficiency. Help with Payroll system tech and find automation opportunities. Provide input on service delivery for policy alignment. Join design meetings and offer input on service delivery. Test processes to understand systems for SOP creation. Lead SOP creation and work with SMEs on documentation. Lead training and rehearse services, training BPO SMEs. Track training progress and assist with transition issues. Lead process improvement and track KPIs. Work with third-party vendors and suppliers. Handle regulatory reporting and laws. Collaborate with transitions and change teams for smooth process transfer. Lead Hypercare and Governance meetings. Work with senior management, offering alternate solutions when needed.
What are we looking for? •Adaptable and flexible •Problem-solving skills •Agility for quick learning •Written and verbal communication Core Competencies: • Global Payroll Transformation • Global Payroll Operations Experience • Vendor/Supplier Management • Professional Qualities • Good oral and written communication skills • Ability to identify and effectively use resources • Excellent customer service skills • Operational Excellence skills
Roles and Responsibilities: •This role requires proactive identification, definition and solving of complex problems that have impact on the direction of the business or work effort, where analysis of situations requires an in-depth knowledge of Accenture • It requires development and execution of strategy to achieve key business objectives in area of responsibility • Interaction is with senior management levels at a client and/or within Accenture, involving negotiation or influencing on critical matters • Individual should have wide latitude in decision making and determination of objectives and approaches to critical assignments • Decisions have a major and lasting impact on areas outside of own responsibility • Individual manages large complex teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shiftsAny Graduation

About Accenture


We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us atwww.accenture.com


Equal Employment Opportunity Statement



All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.


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