Delivery Director - Custody Product

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Delivery Director - Custody Product.

Business - Securities Services, Custody

Securities Services (SSV) provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, direct custody and clearing services.

The role will be responsible for the governance, design, delivery and execution of key strategic product and service-related programmes for the Custody value stream. Reporting directly to the Global Head of Custody, the role holder will lead a portfolio aligned team of programme and project managers, business analysts and contingent project resources. Based out of Bangalore, India the role holder will be expected to work closely with Custody commercial and product component leads to having holistic programme oversight of the Custody product development roadmap.

Principal responsibilities:

• A core member of the Custody Senior Leadership Team, with responsibilities to drive the business forward, and not solely focused on the change execution space. 
• Lead a high-profile Custody change portfolio globally, providing architectural and change leadership as we transform from legacy to a future-oriented tech stack.
• Build out the Bengaluru centre, bringing in top talent and structuring agile teams that can work across Custody and broader Securities Services transformation space. 
• Partner with commercial and specialist product component leads to structure and execute the Custody product roadmap execution.
• Prioritization and escalation management across Custody value stream delivery, demand channel conflict resolution as required to safeguard agreed business and client outcomes.
• Resource and financial management for the change portfolio ensuring optimal deployment of resources.
• Drives Custody value stream governance that is consistent, accountable, and meaningful, supporting delivery and aligned with Group practices.
• Provide hands on direction, mentoring and coaching to the teams.
• Promotes an environment of inclusion, diversity, collaboration, and trust within the Group, helping teams to define plans and to remove barriers to delivery.

Management of Risk:

• Proactive management of change & delivery risk; leveraging insight and support from across the business in order to translate and communicate this risk in business terms.
• Responsible for the continual assessment of operational and workforce risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructuring and the impact of new technology.
• Demonstrates compliance with HSBC Bank plc Group standards, manuals and policies and adheres to the defined work practices, internal controls and risk management standards associated with the role.

Observation of Internal Controls:

• Maintains HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
• Understands, follows, and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business activities associated with the role, specifically HSBC Bank plc internal controls and compliance policies and manuals.