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DDIE Engineer (7-10) Years Pune/Bangalore/Chennai
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team:
It’s an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the world’s largest global provider dedicated to financial technology solutions.
What you will be doing:
• Performs device configurations, internal operating system upgrades and software upgrades and deploys Infoblox physical/VM appliances & NTP hardware.
• Utilizing the Service-Now ticket management system (SNOW) for Incident, Problem, Change and CMDB
• Performs customer service duties and responds to FIS & client DDI/NTP change, problem and incident tickets as defined by management, while completing assignments in a timely manner maintaining SLA’s and the highest level of quality.
• Work with internal and external regulatory bodies for Audit and Risk
• Monitors, responds, and provides escalated support for all DDI/NTP related items
• Understand how security controls are applied to technology (SIEM, TACACS, Cyberark, Splunk, etc.)
• Troubleshoots DDI/NTP problems and recommends corrective procedures; assists with troubleshooting Infoblox equipment and all other DDI/NTP issues.
• Available for off-hours scheduled and non-scheduled activities
• Prepares activity reports as requested by management.
• Identifies opportunities to improve workflow, creates and maintains supporting documentation for review by peers and management.
• Completes DDI/NTP change requests in accordance with service level agreements.
• Maintains DDI/NTP lab and production equipment inventory.
• Other related duties assigned as needed.
What you bring:
• Required in-depth knowledge of DDI/NTP technologies, i.e., DHCP (ISC, Infoblox, Windows), DNS (ISC, Infoblox, Microsoft DNS), IP Address Management (Infoblox & other related technologies) & NTP protocols
• Knowledge of network technologies, i.e., routers, switches, load balancers, firewalls, network (public vs private IP space), CIDR & routing protocols
• Knowledge of basic IT technologies, i.e., operating systems, network devices, software development and architecture
• Knowledge of monitoring technologies, i.e., SIEM, Splunk, SNMP & others
• Knowledge of IP & DNS domain registrars, i.e., ARIN, RIPE, MarkMonitor & others
• Knowledge of scripting languages, i.e., Shell, Perl, Python, PHP & others
• Requires knowledge of basic office tools
• Ability to understand and apply technical concepts
• Team skills, including the ability to establish and maintain effective working relationships
• Flexibility, versatility, dependability
Shift
Education Requirements:
Bachelor’s degree or the equivalent combination of education, training, or work experience.
What we offer you:
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Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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