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Job Description

Company Description

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide.  Building the bigger picture means making sure we connect every single dot. Our Operations teams make sure we’re at the forefront of every innovation that makes that possible. Clients around the world rely on NielsenIQ’ s data and insights to innovate and grow. In order to continue to scale & support this new platform, it is critical that we have the best talent on our team.  



Job Description
  • Be the point of contact for commercial queries, leading the resolution in a client focused and timely manner in cooperation with Client Liaison and Commercial teams.  


  • Should be able to identify, investigate and co-ordinate the resolution of data, process or product related queries.  


  • Plan and execute a complex daily personal workload and support to meet departmental and company schedules.  


  • Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP) and drive convergence of processes and tools.  


  • Provide accurate and timely feedback to respective country teams, driving SOP and use of best demonstrated practices.  


  • Work across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction. Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues 



Qualifications

● Bachelor’s Any Graduate, preference given to Mathematics, Statistics, Economics, Commerce, BBA  


● Excellent organization skills, aptitude to work in team and meet deadlines
● A high degree of accuracy, proactivity and attention to detail
● Good analytics skills and aptitude for operational processes
● Common business language knowledge (English): speaking and writing with fluency.



Additional Information
  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

Our Benefits


  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ


NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.


For more information, visit NIQ.com


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Our commitment to Diversity, Equity, and Inclusion


NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion




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