Data Privacy Operations Analyst

Purpose of the role

To support the design and implementation of the Bank’s Data Privacy Framework, monitor and report on the Bank’s adherence to its obligations and commitments in relation to the responsible handling of personal data, and act as a point of contact with Data Protection Authorities (DPAs). 

Accountabilities

• Development and maintenance of the Bank’s Data Privacy Framework, including the content of Data Privacy policies, processes and procedures and other artefacts, and supporting the Bank’s Data Protection Officers in monitoring and reporting on adherence to these.
• Provision of specialist support to Business Oversight Compliance teams in their oversight of the, identification, assessment and management of potential Data Privacy risks arising from the processing of personal data and implementation of the Bank’s Data Privacy Framework.
• Co-ordination of the response to personal data breaches, including appropriate containment and remediating actions, and, where personal data breaches are assessed as triggering a requirement to report to regulators, reviewing and then co-ordinating with 1LoD, Legal and BOC to ensure any such incidents are notified to regulators and impacted individuals in accordance with relevant statutory timeframes.
• Management of Barclays relationship with DPAs by acting as a point of contact for them and ensuring timely responses to regulatory complaints and investigations, queries, and formal consultations.
• Collaboration with 1LOD Data Privacy SMEs, Legal, and other relevant Compliance teams and risk management functions to facilitate a comprehensive approach to the management of Compliance Risk and other related risks.
• Barclays representation in key Data Privacy industry groups and associations, and use intelligence gained from these to identify areas for improvement and implementation of enhancements to the Data Privacy Framework.
• Education and awareness support to employees in relation to Data Privacy, including maintenance of Group-wide mandatory training courses on Data Privacy to ensure employees are clear on their data privacy obligations, how to manage personal data securely, and how to identify and report personal data breaches.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a Data Privacy Operations Analyst at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences.

To be successful as a Data Privacy Operations Analyst you should have experience with:

• Good understanding of the data protection laws, such as GDPR, CCPA and other emerging regulation.
• Ability to effectively collaborate with the IT departments to assess the risks, manage data breaches and ensure that technical safeguards in place to protect sensitive information against unauthorized access or data leaks.
• Have an experience in conducting the DPIAs(Data Protection Impact Assessment).  
• Ability to interpret the privacy policies, conduct training session, and raise awareness about the data protection practices.
• Incident response and breach management.

Some other highly valued skills may include:

• Advocacy for privacy design.
• Data management standard concepts related to metadata, lineage, authoritative source.
• Risk and Control Assessment.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. 

This role is based in Pune.