Data Management Associate - Data Use

We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionize mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the UK – but how we do things here is a little different. We're building the bank of the future from scratch, channeling our start-up mentality every step of the way – meaning you'll have the opportunity to make a real impact.

As a Data Management Associate at JPMorgan Chase within the International Consumer Bank, you will play a crucial role in ensuring that data use submissions are managed in accordance with applicable JP Morgan change governing policies, standard and procedures. Your responsibilities will include collaborating with data use owners and decision makers across the organization, reviewing and prioritizing the use cases, and driving movement on projects across the data use case lifecycle. 

While we’re looking for professional skills, culture is just as important to us. We understand that everyone's unique – and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference – on us as a company, and on our clients and business partners around the world

Job responsibilities

• Provide consistent guidance to ensure that data across the organization is collected, classified, processed, stored, used, and shared in alignment with internal standards and external obligations.
• Govern the data use case submission and review lifecycle according to policy, standards, and procedures, ensuring all process and timeliness requirements are met.
• Perform impact analysis, prioritization, and triage of submitted data use cases, ensuring all necessary details are documented.
• Collaborate with data use submitters, as well as process, data, and application owners, to identify new use cases, address gaps in the current inventory, and design case-specific controls to minimize data use risk and ensure record completeness.
• Monitor the existing use case inventory for completeness of outstanding action points, conditions, and adherence to agreed limitations and tollgates.
• Conduct regulatory change impact analysis when required and take a proactive role in remediating any issues.
• Monitor data use records and inventory risk metrics, prepare monthly reports, and report concerns to the data governance council.
• Collaborate with other lines of business on cross-line projects and represent the International Consumer Bank in firmwide functions when required.

Required qualifications, capabilities and skills:

• Leverage 2+ years of experience in managing the data use case management lifecycle with extensive expertise.
• Experience in project management
• Work within the Office of the Chief Data Officer in the banking and financial industry with prior experience.
• Build positive working relationships, influence stakeholders, and champion data governance excellence and data use principles across the organization.
• Conduct risk assessments related to data use, identifying risks, concerns, bottlenecks, and implementing mitigating actions.
• Communicate effectively with excellent verbal and written skills, articulating risks, issues, and actions concisely for CXOs.

Preferred qualifications, capabilities and skills

• Knowledge of Data Governance, Data Protection, Retention and Destruction, Data Quality, and Data Storage.
• Experience with AWS, SQL, Python.
• Experience in process design.
• Understanding of Privacy laws and regulations.
• Understanding of AI/ML.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.