Job Description
The Data/Information Mgt Int Anlst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the sub function/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
Business/ Department Objectives:
- The role of Officer – Strategic Information Solutions group is based out of AIM, Chennai Center and reports to the AVP/VP. The Manager will be part of the Operations MIS team.
- The key requirement for officer (manager) role is the ability to understand the business, develop data-driven solutions to address business problems and independently manage end-to-end project communication with business partners. The individual will possess the ability to work in teams and display a proactive learning attitude.
- We are looking for Self-motivated individuals who are comfortable working in bigger teams. A flexible, positive and mature mindset to deal with ambiguities of complex business problems is a must.
- Ability to work in different shifts basis the country supported. The shift timings can be from 4:30 AM to 1:30 PM, 6:30 AM to 3:30 PM, 10:30 AM to 7:30 PM. Also adhere to the country holiday working as per the requirement.
Responsibilities:
- Data Extraction and Data Manipulation: Take ownership in extracting data from various data sources. This would require an understanding of project objectives, data requirements and working with databases to meet the data needs for the project.
- MIS Reporting and Data Analysis: Undertake complex analysis to accomplish the project objective. Code, Test and Execute information systems projects. Standardization and Efficient production of MIS reports achieved by having a standardized data flow, common definitions of metrics, consistent MIS formats.
- Presentation of results: The individual would be expected to independently design visually compelling presentations to summarize analysis results.
- Business Knowledge: Develop understanding of the Operations Analytics domain/function.
- Teamwork: Develop cross-site relationships to enhance leverage of ideas. Set and manage partner expectations. Share Knowledge with junior analysts and peers by sharing Business, Functional and Technical expertise.
- Communication and Relationship: Independently manage end-to-end project/partner communication across the various levels in the organization. It is extremely critical to develop and maintain smooth relationship with partners across business unit.
- Ability to multitask on the activities assigned and meet the required SLA’s on timelines and accuracy. Support on transitioning reports from onshore teams.
Key Deliverables:
- Timely execution and delivery of various MIS reports
- On-time delivery and quick TAT, multi-task and manage multiple projects independently
- Planning and Prioritization, Partner communication. Handle new transitions within tight timelines.
- Design and development of MIS / Business reporting, Adhoc analysis
- Automation of BAU , develop self-service solutions and deliver business value
- Ideas and Suggestions for continuous improvement, Contribution to organizational initiatives
- Communication: Effectively communicate strategic considerations with team, partners and senior management.
- Share best practices across SIS groups and implement best practices, drive data and analytics solutions
- Interact and present results to senior leaders.
- Work closely with cross functional teams for various projects
Qualifications:
Education:
- Bachelors/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Decision Management
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Job Family:
Data/Information Management
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Time Type:
Full time
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