Data Control Associate Senior

What you will be doing

• May oversee the area in the absence of the lead/supervisor.
• Perform quality checks throughout the entire data control job.
• May monitor workflow. Make recommendations for process improvements as appropriate.
• Coaches and mentors junior staff. Works under minimal supervision with wide latitude for independent judgment.
• Identifies errors in calculations and balances and make corrections.
• Receives and prepares physical documents for delivery to the sorting department.
• Performs online reject-repair using a CRT and physical documents.
• Physically repairs rejects.
• Prepares transit cash letters.
• Prepares and dispatches client statements and adjustments as needed.
• Prepares cash letter of return items.
• Performs data entry on an input device/application.
• Reconciles and properly documents all out of proof conditions.
• Compares work product with word standards for accuracy.
• Other related duties assigned as needed.

What you bring

• Knowledge of Visa/MasterCard operating rules and regulations and federal and state regulations
• Knowledge of processes and procedures that affect credit, debit and pre-paid debit dispute processing
• Excellent customer service skills that build high levels of customer satisfaction
• Effective verbal and written communication skills
• Computer navigation and operation skills
• Detail-oriented with good organizational skills
• Ability to manage multiple tasks
• Ability to work both independently and in a team environment
• Ability to maintain confidentiality

High school diploma or GED

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A competitive salary and benefits
• A variety of career development tools, resources and opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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