To provide functional knowledge of the D365 Finance and Operations modules with focus on enhancing the performance, efficiency, system optimisation and capability of the Control Risks business.
This is a hands-on role, and the holder will provide configuration to Dynamics 365 Finance and Operations as well as assist in the implementation and support of Dynamics 365 solutions.
This role requires strong communication skills assisting the non-technical audience. The holder is required to be able to work with tactical and operational skills to define work and trouble shoot / resolve issues in an effective way.
Role tasks and responsibilities:
• Analyse and document system and business processes.
• Improve process efficiency and consistency.
• Collaborate and coordinate actions across teams and geographies.
• Proactively ensure issues are identified, directed and followed up to conclusion.
• Represent Finance in liaising with DTS (IT Department).
• Design and conduct system training materials and events.
• Investigate, recommend and onboard new system features.
• Identify and take part in systems interface enhancements across D365 platform.
• Review reporting requirements.
• Rationalise, plan and execute or oversee the delivery.
• Assist with initiatives as required in line with revised business needs.