https://bayt.page.link/v1TUmrkCw1dqRip19

Customer Support Representative

2 days ago 2024/08/02

$0 - $500

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Gauge client requirements to offer the perfect solution through fruitful interaction.
Provide accurate, valid and complete information by using the right methods/tools.
Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
Create a concise report on client interaction to facilitate a swift decision-making process.
Collaborate with the managers to stay informed about changes in company rules and new projects.
Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Previous association with a company in the role of a customer service executive or representative.
Adept in using customer relationship management software to offer the best client services.
Proficient in answering phone calls with professional etiquette and a friendly tone.
Excellent communication and presentation skills.
Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
Excellent computer skills.

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