Improve business and family comfort, protection and productivity
Customer Experience Professional Intern
As a Customer Experience Professional here at Honeywell, you will play a key
role in ensuring exceptional customer service and satisfaction. Your passion
for customer service will drive you to deliver outstanding experiences to our
valued customers, building strong relationships and exceeding their
expectations. You will report directly to our Customer Experience
Manager/Supervisor and work out of our location in Bangalore.
In this role, you will have a direct impact on our customers' experience and
satisfaction. You will be responsible for managing customer inquiries,
resolving issues, and providing timely and effective solutions. Your ability to
empathize with customers and understand their needs will be crucial in
delivering personalized and tailored experiences.
KEY RESPONSIBILITIES
Respond to customer inquiries and provide timely and accurate information.
Resolve customer issues and complaints in a professional and efficient manner.
Collaborate with cross-functional teams to ensure customer satisfaction.
Identify opportunities for process improvement to enhance the customer experience.
Identify
and escalate priority issues as needed
YOU MUST HAVE
Strong communication and interpersonal skills
Passion for delivering exceptional customer service.
Ability to handle challenging situations with empathy and professionalism.
Strong problem-solving and decision-making abilities
Highly vibrant & positive
Flexible to night shifts, including weekends if required.
Team player, change agent & advocate.
Preferred Stream :- B.com/ B.A/ B.Sc Graduates
2025 Passout with excellent communication skills.
Not applicable for B.E/B.Tech/M.Tech or
any other Engi branches
Academic Scores :- 60% throughout academics
(no arrears/Backlog)
Nationality :- Indian Citizens only
Internship Duration :- 6 Months
Shift
Timings :- 7 PM - 4 AM
Internship
Stipend :- As per Company norms
Transportation
will be provided with Minimal charge
Additional Information
- JOB ID: HRD9084771
- Category: Business Management
- Location: Devarabisanahalli Village, KR Varturhobli,,East Taluk - Phase I,Bangalore,KARNATAKA,560103,India
- Nonexempt
Customer Experience (GLOBAL)
