Customer Service Professional

Skill & Qualification Needed
?Should have minimum 6 years’ experience preferably in the field of Motion control and applications.
?Should be a graduate/diploma in Electrical /Electronic engineering.
?Should be comfortable to travel.
?Must have good communication skills.
Key Expertise
?Candidate having commissioning experience on motion control application like cut to length, bottle filler machines, small packaging machine, extruder, winder, polyfilm line, would be preferred
?Knowledge and experience on Siemens PMA products like Simotion Controller, S120 Drives, S71500 Technology PLC would be of added advantage. Similar competitor product expertise would be considered.
Position Overview:
The candidate will be actively involved in developing the projects for various kind of Production Machines for  End customer on pan India level. Creating business development strategies in production machine and application segment specially in brownfield by offering retrofit packages and service contract to customers.
The job role involved sizing and selection of motion control products with Technology PLC or Simotion products for various application retrofit offering. Preparation of BOM and offerings for retrofits with business pipeline for subsequent quarters would be a part of this job role. The candidate needs to support our regional colleague on various technical functionality like positioning, gearing, CAM concepts and application within motion controller of S71500 series or Simotion D series. 
Apart from production machine retrofits the candidate would be involved in generating life cycle business by offering our various attractive AMC contracts through our regional experts. The candidate need to bring in with their innovative ideas for different application specific contracts.
As part of Sustainability measure in industry, we are focused on various digitalization offering where the candidate would be involved in different digitalization portfolios like machine connectivity, dashboarding, report generation pertaining to different application areas.
The job role involved customer visits for technical assessment and to support our regional colleagues on various retrofit commissioning and troubleshoot in motion control areas. In certain cases, you need to front end for commissioning activities alone also if situation demands.