Customer Service - Expert House Engineer

Required Qualification - Degree in Electrical / Electronic Engineering
Experience :  3-4 years of Experience in VFD & DC Drives Services  
•Responsible for Field service & Commissioning calls of LV- AC &  DC Drives 
•On site repairing of AC & DC drive 
•Basic drive programing & troubleshooting VFD.  
•Service execution of AMC contract,( Preventive Maintenance of ,LV drives VFD )
•Telephonic / online support for customer service requests (VFD )
•Travelling on short notice and to serve customers ( Mostly in Mumbai , Jamnagar , Kokan ,Nashik & Vapi )
•Generate service sales lead ( AMC ,spare part , retrofit & digitalization )- during service call visit. 
•Ready to travel on short notice period for 70 to 80% in month to serve customers. 
•Responsible for corrective and preventive maintenance as well as other after-sales technical support solutions.
•Analyzes, inspects, and reviews findings to determine the solution to the problem that the customer requirements.
•Knowledge about Fan, Pump, Crane applications ,In the field of Steel, Paper, Mining, Cement industries is required. 
•Basic Experience below Siemens Drive will be required .  
•Micro master drive: MM420, MM430, MM440
•SINAMICS: G110, G120, G130, G150. (CU230)
•SINAMICS: S110 ,S120 ,S150 (CU 320-2DP )
•SINAMICS:V20,V50&V90 
•DC Drive -6RA80 ,6RA70