on the status of projects, service and support efforts. Collaborate with ... existing processes and technologies. Identify customer requirements; assess impacts to the ...
roadmaps Doing RnD on new/advanced technology concepts and applying them ... improve the product and its service offerings further Providing high level ...
to train other SMEs. Understand customer's business goals and how ... goals. Possess detailed knowledge of customer's network and Proper documentation ...
(BAU) tasks, handling requests from Customer Service Officers (CSOs), the Implementation Team ... Business and internal clients, including senior personnel, via telephone or email ...
India Rx. ensuring high quality customer service delivery with best-in-class ... effectively manage Reward for their customer groups / team members. Implement any ...