their industries. And the most advanced companies are realizing the full ... Magic Quadrant Our customer-first culture and unwavering commitment ...
their needs and provide a service that meets expectations. Collaboration with ... and communicate findings to internal senior stakeholders. Identification of industry trends ...
to set new standards for customer service having operations across 300 locations ... order to improve the service quality and customer retention of the assigned ... service...
nowhere like RSM. The IT Advanced Customer Support Tech is a member ... of the Customer Support team. They are responsible ... in the queue(s). Document Service Desk ticket tech...
Will Contribute: Reporting to the Manager of Global Technical Support, as ... -sales support for Ciena’s customer base, including testing, troubleshooting and ...
The Sr. Customer Service Operations Associate is a key ... 2 years’ experience in a customer service, billing, or call center environment ... multiple internal teams Intermediate to advanced
standard software applications. • Hardware Configuration: Advanced understanding of IT hardware setup ... and issue tracking. • Customer Service: Strong user support and customer...