looking for a Site Reliability Engineer (Incident Management) to join our ... , mitigating, and recovering from site/service impacting incidents across Groupon’s ...
administration, development, and DevOps processes. Engineer and optimize hybrid Azure Platform ... provide a high level of customer service, whilst working under pressure. To ...
rd line technical team. Managing service requests and monitoring of services ... to ensure continuous service availability and performance. Ensures that ...
to differentiate with the right customer experience at the right time ... the future of customer experience together. Senior Data Engineer is a key ...
local businesses grow and strengthen customer relationships––resulting in strong, vibrant ... are looking for a software engineer to join our team to ... and teams Improve service...
and with minimal impact to customer service. They communicate incident information and ... + years working in a service or IT support role, incident ...
administration services accuracy to agreed Service Levels To ensure that issues ... response to customer inquiries in line with the departmental service level agreements ...
error risk in line with service level agreements (SLAs). Continuously review ... /GCP). Managing incidents, change requests, service requests and driving TRT (Technical ...
worldwide, the mission of the Customer Experience & Success (CE& ... accelerate business value through differentiated customer experiences that leverage Microsoft’s ...
worldwide, the mission of the Customer Experience & Success (CE& ... accelerate business value through differentiated customer experiences that leverage Microsoft’s ...
): 09 The Role: Software Development Engineer in Testing II The Location ... is responsible for continuously improving customer experience, revenue growth and operations ...