error risk in line with service level agreements (SLAs) Continuously reviewing ... methodologies Managing incidents, change requests, service requests and driving TRT (Technical ...
capital, clearing and optimisation. The Service Lead role would be an ... Role Responsibilities & Key Accountabilities: Service Improvement & Problem Management Lead ...
/GCP). Managing incidents, change requests, service requests and driving TRT (Technical ... -active attitude to work. Customer and service focused, with determination to meet...
improve the overall customer experience Ensure awareness of customer views on content ... SLA’s & meet the service metrics of the team Required ... have in helping to re-engineer...
line home offices, project sites, customer organizations and suppliers, our teams ... the environment. Job Summary: Civil Engineer with more than 18 years ...