Job Description
Come build community, explore your passions and do your best work at Microsoft with thousands of university interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.As a Customer Experience Engineering Intern, you will understand the developer customers’ needs and develop guidance on how to design, develop, products and solutions using Microsoft Security Developer Platform (Entra, Intune, Sentinel, Purview). You will update troubleshooting guides, content and communicate translation of signals into actionable insights to product teams to improve Security Developer Platforms SDK/API/Library. You will implement and/or provide recommendations on automation of solutions and new features/tools of the products and identify upscale customer opportunities. You will conduct impact, root cause analysis and handles developer escalations as well as health checks to ensure the customer environment is optimized and configured for deployment. You will partner with other teams to resolve customer issues, deliver solutions to them, discuss customer progression and common issues. You will utilize resources, tools and input to identify and flag defects/signals in the products.At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
