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Snowflake Educational Services is seeking a Program Manager to co-ordinate and deliver global Education Programs. We're looking for a strong communicator who understands customer buying behavior and is eager to support our data professionals through their learning journey. In this high-impact role, you will bring to market various Snowflake training and enablement programs to increase Snowflake skills in the market and accelerate adoption.
The Educational Services Program Manager will be responsible to co-develop, implement and execute Education Services programs (including Go to Market, supporting marketing with multi-channel campaigns, and events of all sizes and formats), across a broad segment of customers, verticals and geographies. This role involves overseeing a portfolio of programs whilst actively seeking new opportunities to drive customer enablement and adoption.
This role requires excellent communications skills, successfully collaborating with a variety of individuals and teams as well as managing numerous programs simultaneously, in a dynamic environment. The ideal candidate is a highly organised self-starter with a natural curiosity to learn and to explore.
This is a hybrid role, and the work location will be based in Bangalore or Pune, India.
JOB DESCRIPTION:
Co-develop, implement and execute Education Services programs across a broad segment of customers, verticals and geographies.
Support all aspects of Education programs including execution, supporting marketing with pre/post event communications, marketing-driven campaigns/promotion strategies etc.
Own and drive program execution within budget guidelines and make recommendations on program augmentation as required.
Engage and maintain direct alignment with various internal stakeholders including Education Services, Marketing and others.
Manage project timelines, quality issues, resources, and budget.
Set goals and define metrics for each program including targeted lead flow - track program results, measuring program success, and reporting metrics
Evaluate program's impact and ROI to determine the success and forecast for potential future investment or program improvements.
REQUIREMENTS:
Minimum of 3 to 5 years of proven program management experience within enterprise software/SaaS with a strong sales and marketing background.
Ability to understand and communicate to diverse technical and non-technical audiences
Creativity to “think outside the box” and leadership to execute effectively
Demonstrated success in highly collaborative partnerships with other departments including and cross-functional leaders both inside and outside the company
Strong influencing skills with the ability to sell ideas and get buy-in with various stakeholders
Hands-on execution ability with effective project and time management
Project/Program management, prioritization, organizational skills, accuracy in performance and details driven.
Experience in Salesforce and Tableau is highly desirable
Good understanding of cloud infrastructure, cloud applications, data science, analytics, AI platforms (e.g. AWS, Google Cloud, Dataiku, H2O, Salesforce)
Self starter, with an optimistic, pragmatic and growth mindset attitude to think on a global scale and can prioritize and complete work across concurrent projects and tasks.
Excellent communication skills both written and oral.
Bachelor's Degree in Marketing, Business Administration, or related field is highly regarded.
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?