Job Title- Customer Analytics | CDS - Senior Engineer | Adobe Analytics, Adobe Launch & Adobe Target
Cooperate Title: AVP
Location- Pune, India
Role Description
We have set up the "Customer Analytics" Tribe in the Private Clients Bank Germany to become even more customer-friendly and at the same time more successful in terms of sales via customer-centric and digitally supported communication. In the Tribe, we are responsible for the creation and orchestration of (digital) communication with our customers for the Deutsche Bank and Postbank brands. We have deliberately opted for an agile working model in order to be able to react more flexibly to the requirements of an increasingly dynamic market environment. In finding solutions, we rely on a high level of autonomy and personal responsibility among employees as well as an interactive exchange and good cohesion within the tribe. Data-based models, digital marketing tools and maximum automation support us in providing customers with optimum assistance throughout the entire customer lifecycle and across all customer touchpoints.
Within the Tribe, the "Content & Distribution Solutions" squads deal with customer feedback as a central approach to data-driven customer centricity and derives concrete improvements from customer feedback based on a cloud-based customer feedback platform using AI-supported text analysis. We are also responsible for the internationally leading content management platform "Adobe Experience Manager" and the analytical products of the Adobe Experience Cloud (Adobe Launch, Analytics and Target) as well as the CMP platform UserCentrics. Our squads orchestrate the merging of customer Interaction Data and Social Data, enabling other squads of the tribe to develop analytical state-of-the-art models with a tailored customer approach.
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
Your key responsibilities
We are searching for an experienced Java developer to support our projects.
Your skills and experience
How we’ll support you
About us and our teams
Please visit our company website for further information:
https://www.db.com/company/company.htm
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.