CRM Solutions Developer

CRM Solutions Developer

Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. For the exponentially curious, Pall is a place you can thrive and amplify your impact on the world. 

Pall is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

Learn about the Danaher Business System which makes everything possible.

Does this describe you?

• As an inspiring leader, you identify and install the best tools and processes.
• You rapidly identify and communicate the business levers that define success as we advance and optimize our business systems.

The CRM Solutions Developer will be responsible for developing and delivering complex cloud-based solutions using technologies such as Salesforce and Dell Boomi. We are looking for a candidate who will be developing CRM applications using salesforce platform. This role will collaborate closely with analyst and technical team to ensure that the system accurately meets the defined business requirements, system performance and security requirements.

The person in this position will contribute to the growth of the company through customer service strategy execution by developing CRM solutions.

This position is part of the CRM Operations team and will be in Pune India office.

In this role you will have opportunity to:

Build and Deploy Tools to leverage Best Practices around Salesforce Applications to measure Service Effectiveness.

• Work closely with Service Ops team to support service processes including standard work around Case Management, Work Order Management, Quote Management, and Service standard of work.  
• Participate in deployment projects as a developer – including but not limited to translating functional requirements to technical solution, configuring and developing CRM applications.
• Execute the strategy partnering with Customer Service, IT and Sales Enablement team members.
• Incorporate industry proven best practices in developing CRM solutions.
• Document technical design, process diagrams and flows.
• Develop and maintain salesforce application.
• Develop reports and dashboards to provide actionable insights to service, sales and marketing teams.

Qualifications:

• BS/BA Degree Computer Science, Information Systems of related programs. Experience in developing salesforce components and having a very strong integration background.
• Salesforce platform app builder and platform developer I certifications required.
• Extensive experience with Salesforce Service Cloud.
• Experience in configuring Custom Objects, Custom Fields, Customizing Page Layouts, Workflow Alerts, Pick Lists, Record Types, Process builder, Custom Tabs, Custom Buttons, Reports, Dashboards, and Email generation according to application requirements.
• Capable in developing solutions using Lightning (Aura/LWC) components, Apex classes, Apex Triggers, Batch Apex, Apex Components and Test Methods.
• Experience in Deployment using Force.com IDE, Change Sets, ANT Migration Tool.

It would be a plus if you also possess previous experience in:

• Hands on experience with CRM Analytics, QlikView, and other Sales Analytics technologies
• Experience with ERP, master data, customer hierarchies.
• Experience integrating Salesforce CRM with other internal/external applications using SOAP and REST based web services.

Pall Corporation, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.