Job Description
The Securities & Derivatives Analyst 2 is an intermediate level position responsible for processing transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to facilitate the clearance, settlement and investigation of client securities and derivatives transactions.
Responsibilities:
- Deliver Custody Services to internal clients and external institutional clients for EMEA/US Markets
- Product knowledge of various instruments of Securities Markets.
- Manage and execute client transactions with respect to business, credit, and investment products. Ensure transactions are completed within audit and compliance standards as well as timely.
- Take ownership of client investigations (e.g., statement reporting issues, settlement inquiries, account set up etc) and collaborate with operational and middle office teams to ensure effective resolution.
- Coordinate account maintenance for all products and reporting account status changes, rates and fee waivers.
- Enforce banking policies and procedures to ensure operational integrity while maintaining high client satisfaction.
- Proactively arrange and participate in client calls and perform service quality check-in calls to clients.
- Identify and document new business opportunities for referral to product specialist.
- Perform responsibilities through proficient use Citi applications. Participate in service-related process improvements.
- Experience in the capital markets domain with front-to-back knowledge.
- Flexibility to work in shifts.
- Self-starter and strong team player.
- Consistently demonstrates clear and concise written and verbal communication skills.
- Ability to multi-task with strong organizational and time management skills per the needs of team and clients
- Ability to problem solve and analyse data with demonstration of attention to detail.
- Strong verbal and written communication skills
- Client facing experience; strong background and interest in the fields of operations and compliance; previous experience & knowledge of investments, banking, and custody products.
Qualifications:
- 3-7 years of relevant experience
- Fundamental understanding of Settlements and Clearance.
- Proven ability to perform various concurrent activities/projects in a high-risk environment
- Ability to work in a fast-paced environment
- Good interpersonal Skill verbal & Written is must
Education:
- Bachelor’s Degree/University degree or equivalent experience in Business, Accounting, or Finance
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Operations - Transaction Services
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Job Family:
Asset Servicing
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Time Type:
Full time
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