Country Brokerage Manager

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Ready to shift into an exciting new leadership role where you can make a difference? As a Country Brokerage Manager here at UPS, you’ll oversee customs clearance strategies and operations. You’ll keep a close eye on your team’s performance, delegating tasks and encouraging the supervisors in your team to grow in confidence. With your keen eye for detail, you’ll ensure deadlines and budgets are adhered to and met, offering feedback to internal teams on ways to improve standard operating procedures (SOPs). You’ll also use your excellent communication skills to maintain close relationships with clients.

If you have experience in customs operations and compliance management and love motivating people to grow, succeed and hit business targets, join us today. You’ll join a company that values support and innovation, allowing you to be the best you can be. We can’t wait to hear from you!

Benefits:

• Salary - INR 258K to 318K per annum depending on experience
• Option to participate in the Company Stock Purchase Program under the Management Incentive Program
• Group Hospitalization Insurance coverage for self, spouse, and up to two children
• Group Personal Accident Insurance coverage up to 30 times the monthly basic salary
• Group Term Life Insurance coverage up to 30 times the monthly basic salary
• Coverage under statutory benefits (e.g., Provident Fund & Gratuity as per the Act)

Your Tasks:

• Manage brokerage compliance and processes to increase quality levels and cost efficiency
• Oversee brokerage exception reviews to meet customer expectations, avoid penalties and develop action plans
• Monitor brokerage productivity and manage reports by liaising with internal teams to assign goals and targets
• Ensure adherence to regulatory guidelines and communicate KPIs and areas of improvement to internal colleagues and external third-party stakeholders
• Offer mentorship and support, encouraging team members to develop personally and professionally

Your Skills:

• A bachelor’s degree or equivalent is preferred; advanced qualifications in customs compliance and import regulations are advantageous
• Licenced Customs Broker, with G Card/F Card/Diploma preferred
• Good number of year’s exprience working in customs operations and compliance management
• Able to motivate team members, meet tight deadlines and communicate with stakeholders and internal management teams
• Analytical, with budgeting and MS Office skills

Grow your career at an exciting, dynamic global company. Apply now! 

 
Our love of logistics is fuelled by our passion for people. That's why we're committed to eliminating discrimination and promoting equality across UPS — from the application process to our everyday workplace culture. As part of an inclusive team, you'll enjoy a vibrant employee life with opportunities to immerse yourself in our company culture by participating in community and team events. Make the shift. Make a difference.

Employee Type:
 

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.