Corporate Banking Manager

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Business Descriptor

Corporate Banking provides international financial services solutions that support businesses ranging from large corporates to mid-market enterprises in a variety of industry sectors all over the world. Leveraging the strength, scope and expertise of our global product network, Corporate Banking is positioned as an essential partner to large and mid-market enterprises seeking to maximize their potential internationally, offering streamlined business access to HSBC’s international network and broad range of market leading banking products and services.

 We are currently seeking an experienced professional to join the Corporate Banking team.

 Principal Responsibilities

The role holder is expected to manage a large portfolio of Corporate Banking - International Subsidiary Business (ISB) clients.

The person will acquire, retain, and grow ISB CMB (commercial banking) customer relationships for HSBC while adhering to the Group values, business strategy, operational policies, regulatory requirements and risk management practices. Corporate Banking is a critical segment to Commercial Banking and this position is required to maximize the value of these relationships both domestically and internationally by working closely with group offices and product partners. 

• Building existing and winning new long-term relationships with the customers we want to bank, coherent with CMB’s strategy to be the Leading International Trade and Business Bank. 
• Grow sustainable revenues from the existing customer portfolio and through targeted acquisition of new quality customers. 
• Ensure proactive and aggressive relationship building/customer contact plans and pipeline management for both existing and new customers, to deepen penetration for customer wallet. 
• Generate quality assets through the use of appropriate risk management tools, priced appropriately for risk and ensure superior returns within customers risk appetite. 
• Structure credit facilities to ensure optimum balance between customer and HSBC interests while remaining within the bounds of prudent banking. 
• Ensure timely and accurate maintenance of customer information on internal systems as required 
• Maintain up-to-date and accurate deal pipeline
• Identify opportunities to cross-sell group product and services as appropriate and ensure this is concluded successfully for the Bank and the customer 
• Position HSBC as the market leader in this segment. 
• Drive growth in liabilities as required. 
• Monitor client portfolio regularly to ensure that the return is commensurate with the risk profile of the client. Take timely and proactive corrective action to mitigate potential losses and maximize profitability. 
• Collaborating with product partners to identify and match customer needs with relevant expertise
• Generate referrals for other Global Businesses, e.g. GBM (Global Banking & Markets), WPB (Wealth & Personal Banking), as appropriate. 
• Keep abreast of external factors influencing international business e.g. economic, cultural, geographical, procedural and regulatory requirements. 
• Establish an effective working relationship with Risk Management teams, and ensure sustainable asset growth. 
• Maintain a proactive calling programme to service clients, ensuring senior management and key stakeholders for ISB clients are contacted regularly
• Ensure a quality service for all customers by owning customer engagement, ensuring service excellence at all times
• Ensure client plans are co-ordinated and Client Service teams are in place with product partners 
• Embody the Group's values and global standards in every aspect of how you operate as a CMB banking professional. 
• Lead, inspire and motivate junior colleagues to ensure a seamless relationship management service delivery. 
• Adhere to structures and processes in place for the management of credit, operational, reputation, financial crime compliance and regulatory risk. 
• Complete, timely, and in-depth evaluations or reviews of financial and operating risks for all credit facilities, in order to ensure usage is in accordance with approved terms and conditions. 
• Ensure credit and operational quality is not compromised in the pursuit of income 
• Ensure operational losses and fraud are minimized