Job Description
.Job Description
Key Responsibilities :
- Managing team of 5-8 team members
- Acting as a point of contact for both JVs
- Serves as a Subject Matter Expertise from Captive standpoint
- Working closely with the US Recon team to support new clients on-boarding
- Monitor JV SLAs closely and flag for any non-adherence
- Identify & track JV errors and escalate to the JV Management
- Track all change request received from change management teams and ensure they are actioned from Recons prospective
- Ensure audit packets for clients are updated correctly by team and signed off
- Review the JV SOPs to ensure all the BAU activities performed by JV are captured
- Supports the preparation of SOPs, risk assessment and contingency planning
- Support change and process improvement initiatives working with the various impacted groups
- Provide with regular updates on activities and escalate issues timely
Scope :
The role operates as an emerging leader role managing set of people expertise in the cash/stock recon oversight across multiple clients based out of UK/US
Key Skills, Experience & Qualifications :
- Degree in Business, Finance, Operations Management or related field, or equivalent. An MBA or M.S. degree is preferred
- 5 - 7 years reconciliation experience in a large financial services organization
- A detailed understanding of the procedural, technical and product requirements within a Reconciliations team
- Strong analytical skills and client service focus
- Ability to effectively communicate with colleagues, India managers and team leaders, onshore management and IT, both on the telephone and in writing
- Display initiative and independence to proactively partner effectively with the Joint Venture and Oversight teams
- Display awareness of work levels and business needs by identifying and taking prompt action on priority items
- Excellent time management skills, along with strong problem resolution and analytical skills.
- Computer literate – Word, Excel, PowerPoint, Visio, MS Project
- Experience in one or more of the following reconciliation products is a distinct advantage: TLM/P SmartStream, PLM, RecXpress
State Street's Speak Up Line