Job Summary:
A Shared Services Control Manager will promote a strong business control framework, data quality and support Compliance Risk Assessments (CRA).
As a Shared Services Control Manager, you will promote a strong business control framework, data quality adherence and be a hygiene subject matter expert (SME) of CRA. In this role, you will support the CORE program execution across Asset Wealth Management (AWM) and JP Morgan Wealth Management (JPMWM). CORE, Compliance and Operational Risk Evaluation, is the firm’s operational risk self-assessment reporting process & system.
The successful execution of your responsibilities requires attention to detail, effective communication, and the ability to embrace and contribute to a dynamic and diverse work environment across AWM/ JPMWM control teams and support functions.
Job Responsibilities:
- Deliver ongoing monitoring of the control environment by engaging with colleagues across the firm to communicate change, by analyzing data quality reports, and by participating in key deliverables.
- Ability to access applicability of legal obligations and communicate potential gaps to business control managers.
- Support a proactive culture that leverages change management protocols.
- Monitor, identify and challenge meaningful metrics to inform on the health of the operational risk and control environment. Escalate, as appropriate.
- Participate in projects and initiatives on risk & controls (e.g., data quality, risk heightening, obligation mapping, awareness programs, trainings, process mapping, etc.)
- Compare policies, standards, procedures to CORE processes, risks, and controls for execution consistency and/or identification of gaps.
- Continuous learning and expanding knowledge of CORE, data quality and CRA in order to execute control activities, and compliance with relevant standards.
- Maintain strong engagement across multiple stakeholders, collaborate with local, regional & global stakeholders to stay abreast of Firmwide and LOB risk and control agendas.
Required Qualifications, Skills and Capabilities:
- Bachelor’s degree or equivalent experience required.
- 3+ years of financial service experience in controls, risk management, audit, quality assurance or compliance
- Exceptional critical thinking and analytical skills with an investigative mind-set with the ability to effectively communicate conclusions.
- Highly motivated, energetic self-starter who takes ownership with strong relationship building skills and the ability to effectively partner across numerous teams to help drive the Shared Services Control agenda.
- Flexible, adaptable to shifting priorities; able to work in a fast-paced, results driven environment
- Excellent in Microsoft Office Suite (One Note, Excel, PowerPoint, Word)
- Communication/presentation– excellent written and verbal communication skills with an ability to engage control colleagues in a meaningful and actionable manner.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
